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T6 Service intervals & inspections , Flexible & Longlife :

Im just posting this here to make it easier to refer back to in future . . .


source: Volkswagen Flexible Service Regimes (Longlife) | Volkswagen

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As a Volkswagen owner, you will already have experienced the pleasure of driving a car that's renowned for reliability. So when it comes to servicing it, why settle for second best? Visit your local Volkswagen Retailer or authorised repairer who will be ready to help you every step of the way. Their staff are fully trained in every aspect of servicing to ensure you continue to enjoy mile after mile of trouble-free driving.

You can choose from two types of service regimes, depending on your driving methods.

Fixed Service (Time and Distance)
We recommend this service if you are likely to drive less than 10,000* miles in a year, and if you tend to drive in the following way:

  • Mainly city centre driving, short journeys with frequent cold starts
  • High engine loading activities, e.g. frequent hill climbs, driving with your vehicle fully loaded and towing
  • Uneconomical driving using high rpms with heavy acceleration and heavy braking.
Flexible Service Regime (LongLife Service)
We recommend this service if you are likely to drive more than 25 miles a day, and if you tend to drive in the following way:

  • Regular long distance driving
  • Driving at a constant speed with minimum vehicle and engine loading, and minimal towing
  • Economical driving
This Flexible regime has been made possible due to the development of new Volkswagen engines with the latest technically advanced longlife oil. These engines use built-in sensors that continually monitor the oil quality, making it possible to enjoy reliable and confident motoring for up to a maximum of 18,000* miles or 24 months (whichever occurs first).

*Please note that all mileages are approximate as the service indicator system uses kilometres as the distance measurement.

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Big, Small, Big, Small, Big, Small . . . . and so-on.



Source: Service Plan Options | VWCV - link removed by VW

new source (pay on demand): VW Commercial Vehicles Service Options | VW Vans

Transporter T6 :

Interim service - £145+vat (oil/filter/Health check) (Price increase 2022 - £170+vat)

Interim service

We'll make sure to check the:

  • Wipers, washers and fluid level
  • Horn
  • Lights
  • Condition of the front and rear lamps
  • Instruments
  • Battery 'magic eye'
  • Coolant level and anti-freeze strength
  • Condition of visible drive belts
  • Brake fluid level
  • Power-assisted steering wheel
  • Saturation indicator on the air filter (if fitted)
  • Tyre condition, wear patterns and tread depths
  • Tyre pressures and correct them if necessary
  • Brake system for leaks and damage
  • Thickness of the front and rear brake pads/linings
  • Steering and suspension for wear and leaks
  • Drive shafts
  • Condition of the exhaust system
  • Change the engine oil and filter
  • Reset the service interval delay

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Full service - £295+vat (oil/filter/Health check/as per service schedule) (Price increase 2022 - £335+vat)

Full Service

We'll make sure to check the:

  • Lights
  • Horn
  • Instruments
  • Washers and wipers and top-up fluid
  • Tyre condition and tread depths
  • Tyre pressures and correct them if needed
  • Airbags for visible damage
  • Sunroof
  • Tipper system and change the oil if necessary
  • Paint and bodywork for damage and corrosion
  • Expiry date on breakdown set
  • Engine and engine compartment for leaks
  • Condition of visible drive belts
  • Gearbox, final drive and rear axle for leaks and damage
  • Manual gearbox oil level
  • Final drive oil level
  • Brake system for leaks and damage
  • Thickness of the front and rear brake pads/linings
  • ABS sensor and cables
  • Underbody sealant and panels for damage
  • Supplementary rubber rings
  • Condition of the exhaust system
  • Steering joints and boot for wear and damage
  • Coolant levels and anti-freeze strength
  • Condition of the camshaft drive toothed belt
  • Power-assisted steering oil level
  • Brake fluid level and condition
  • ATF level (automatic)
  • Battery
  • Idle speed
  • Adjustment of headlights
  • Drive shaft
And we'll also:

  • Run a vehicle systems test and read fault memories
  • Grease the front door check-strap and hinges
  • Grease the trailer coupling
  • Change the engine oil and filter
  • Change the gearbox oil if necessary
  • Change rear axle oil if necessary
  • Renew the air filter
  • Renew the pollen filter
  • Renew the fuel filter
  • Perform engine basic settings
  • Perform a road test

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Most vans are set to Long-Life 18000mls/24mnths by the dealer.... But I've noticed if you play with the MFD it defaults back to 12000mls/12mnths (which I've done twice now....oops!)

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  • You can choose from two types of service regimes at VW Van Centre (Hatfield), depending on your driving methods. Your VW van also has the benefit of a service indicator on the dashboard to remind you of when a service is due.

  • Service Regime One: Fixed Service (Time and Distance) – the first of 12,000 miles or 12 months
    • Recommended if you drive less than 10,000 miles a year
    • You drive your van mainly in town centres / heavy traffic
    • You make frequent short journeys
    • You often use your van for towing or heavily laden
    • Your driving style involves hard acceleration and braking
  • Service Regime Two: Flexible Service (Long Life Service) – the first of 18,000 miles or 24 months
    • Recommended if you drive over 25 miles a day
    • You often use your van for long distance journeys
    • You rarely tow with your van or use it to its maximum load capacity
    • You adopt an economical driving style with minimal engine loading
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Price Increases in 2022:


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VOLKSWAGEN VEHICLE HEALTH CHECK: (Health Check is now not required to take out the ALL-IN plan as of late 2022)

34 POINT VISUAL CHECK OF ALL THE WEAR AND TEAR ITEMS ONYOUR CAR


Vehicle Health Checks | Across the UK | Lancaster Volkswagen

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Main exclusions

All non-standard service work:

  • Glass, including windscreen glass and head lamp lenses
  • Tyre replacement or puncture repair
  • Wheel alignment
  • Oil, air and fluid top-ups between services
  • Maintenance and repair of non-factory or non-standard fitted items/accessories
  • Broken aerials
  • Fuel
  • MOT (apart from the Buy 4 package)
  • Roadside Assistance
  • Camshaft belts/chains
  • Drive belts/chains
  • Body repairs
  • Any repairs or maintenance associated with the diesel particulate filter
Damage caused by:

  • Negligence, abuse or misuse and accidents
  • Food, drink and cigarettes
  • Any form of corrosion including pollution, water, chemicals
  • Salt and weather
  • Using the incorrect oil or fuel
Service and maintenance plan

  • Any repairs not deemed reasonable fair wear and tear
  • In-car entertainment (inc. audio, communications and navigation systems)
  • Internal and external trim and bodywork
  • Any maintenance or repairs to diesel particulate filters and any other form of catalytic reduction system
  • Warranty work
  • Tyre replacement or puncture repair
  • Oil and fluid top-ups between services
Service, maintenance and tyres plan

  • Misuse or vandalism
  • Wheel alignment as a result of damage or negligence
  • Accidental damage and irreparable punctures
  • Replacement of non-standard tyres and upgrades
  • Tyre sealant, repair equipment and tyres that have been repaired using sealant or additives

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+++++++++++++++++++++++++++++

new offering 2022 - The ALL-IN package:



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All-in1 from Volkswagen Commercial Vehicles​

We have taken away the need to plan ahead for the main future servicing and repair costs, by creating one simple care package that you can spread across 24 monthly payments. All-in from Volkswagen Commercial Vehicles provides great value and significant savings overall, compared to pay as you go pricing. On average, drivers who go All-in save £1,730 over two years2. All-in has been designed specifically for vehicles aged three to six years, with an engine of 2.0L or less and under 100,000 miles at the point of activation.
Over 24 months you will receive:

  • 2 services (including one interim service and one full service)

  • 2 MOTs

  • Up to 2 years' Warranty

  • 2 years' Roadside Assistance
2. Saving based on the average 2 year cost of Extended Warranty policies (with All Component Cover, unlimited mileage, and £0 excess) sold Jan to Sep 2022 for Volkswagen Commercial Vehicles aged 3 to 6 years, with a 2.0L engine or less, and that have not been out of warranty for more than 30 days. Actual saving will be dependent on your vehicle.

details:


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get it here: VW Commercial Vehicles Service Plans | Buy your Service Plan online




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EDIT: additional information.

updated jan 2020

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credits: @buchanan84 @Dellmassive @Loz

  • Engine oil & filter - 10k 1yr / 18k 2yr (7.4ltrs TDI)(5.7lts TSI)(Castrol Edge Titanium 5w-30 LL FST Fully Synthetic Car Engine Oil - Service Pack: 7 litres)
  • Air filter - every 30,000km or 2 years
  • Fuel filter: 40,000km
  • Pollen filters - every 30,000km or 1 years
  • Dsg oil and filter - 60,000km 40k miles 3yrs (6ltrs)
  • 4motion Haldex - 40k 3yrs
  • Timing belt - 120k miles or 4yrs
  • Spark plugs - 60,000km or 4yrs
  • Brake fluid - At year 3 and every 2 years after that
  • Brake pads & discs - checked At least once a year. (2mm min pad wear limit)
  • AC - 2yrs
  • CV boots - Checked At every service and MOT test.
  • Shock absorbers - checked At every MOT test and service.
  • Tyres - Every MOT test and service; and regularly by driver.
  • Wiper blades - At every MOT test.

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3.JPG

7.JPG

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Checking dual clutch gearbox (DSG) oil level .

Before opening, shake bottles containing dual clutch gearbox oil
-arrow-.
– Screw adapter -A- from adapter for oil filling - VAS 6262 Ahand-tight into inspection hole.
– Fill 6.0 litres of oil.
Hold the bottle upside down higher than the gearbox, with hose
connected and tap open, to allow the oil to run out of the bottle
and into the gearbox.
– To change bottle, shut off tap, or hold adapter for oil filling -
VAS 6262 A- higher than gearbox.
– Start the engine.
– Depress brake pedal, select each selector lever position for
about 3 seconds, then move lever back to »P«.
– Do NOT switch off engine.
– With engine running, bring oil temperature to 40°C.
– With engine running, disconnect quick-release coupling of
adapter for oil filling - VAS 6262 A- .
– Allow surplus oil to drain out.
– As soon as oil no longer runs out but starts to drip, unscrew
adapter for oil filling - VAS 6262 A- .
– Check oil level



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Conditions
♦ Vehicle level, all mountings of lifting platform evenly at same
height
♦ If part of equipment, noise insulation removed
♦ Engine is idling and selector lever is at “P”
♦ Gearbox temperature: 35-45℃
f the oil temperature is higher than 45 ℃, allow gearbox to cool
down.

Unscrew oil drain plug -arrow-.
Renew oil seal -arrow- of bolt

Be aware that a small gush of oil comes out of the oil level pipe
every 30 seconds.
Excess oil drains off, the oil level is OK. Replenish if necessary

Even at a low oil level, a small amount of oil comes out of the pipe
at first because it fills up during operation of the vehicle.
– After checking the oil level, close the oil drain plug -arrow- and
tighten to the specified torque.
Specified torque: 45 Nm

In an emergency - if the gearbox temperature cannot be meas‐
ured:
♦ It is sufficient if the gearbox is “hand-warm” and the gears have
been operating beforehand

In an emergency - if there is no oil for filling up (only check of oil
level):
♦ Unscrew the oil level pipe a max. of 3 turns at an oil temper‐
ature of 40 °C.
♦ The oil level is OK if oil runs out continuously and not only
every 30 seconds due to the cooling pulse.
♦ Tighten oil level pipe again (5 Nm), and replenish the lost oil
via the bleeder hole

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Front brake pads:

Carry out the following jobs:
– Measure outer and inner brake pad thickness by visually checking through the holes of wheel rim (depending on type).
– If necessary, remove the wheel on the driver's side to make it easier to assess or measure the remaining thickness of the pads.
– Mark position of wheel in relation to brake disc, in order to avoid imbalances on vehicle wheel.
– Unbolt wheel bolts and remove wheel.
– Assess or measure inner and outer pad thickness.
a - Pad thickness “without” backplate

Wear limit: 2 mm

4.JPG



When replacing disc brake pads, always check brake discs for wear! Checking and if necessary replacing the brake discs is a repair measure.
t In the case of defective links, please select the described working procedure manually in the relevant information material.
Checking brake disc for wear
Work procedure: →Brake system; Rep. gr.46.
– If necessary, secure wheel in marked position.
– Tighten wheel securing bolts in diagonal sequence to following specified torque.
Specified torque: 180 Nm
– Push on wheel trims if necessary.

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Rear brake pads:

Carry out the following jobs:
– Illuminate area behind hole in rim using an electric hand torch.
– If necessary, remove the wheel on the driver's side to make it easier to assess or measure the remaining thickness of the pads.

– Visually inspect outer pad to determine its thickness.
– Illuminate inner pad with an electric hand torch and hold up mirror.
– Determine thickness of inner pad by checking visually.
a - Inner and outer pad thickness “without” backplate

Wear limit: 2 mm


t When replacing disc brake pads, always check brake discs for wear! Checking and if necessary replacing the brake discs is a repair measure.
t In the case of defective links, please select the described working procedure manually in the relevant information material.
Checking brake disc for wear
Work procedure:
– If necessary, secure wheel in marked position.
– Tighten wheel securing bolts in diagonal sequence:
Specified torque: 180 Nm
– Push on wheel trims if necessary.

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Air filter: with saturation indicator: Checking maintenance indicator (cleaning housing and renewing filter element when saturation point reaches 75%)
Carry out the following jobs:
The saturation indicator is located on the air filter housing and indicates the degree of contamination of the filter element.
The degree of contamination of the air filter is shown as follows:
When the red area in the display zone reaches the 75% mark, clean filter housing and renew filter element.
– Clean air filter housing and renew filter element
The display must be reset as follows:

– Turn knob -1- in anti-clockwise direction.
The red area should no longer be visible in display zone -2- after resetting.

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Cambelt (toothed belt): service interval replace at 120k miles or 4yrs.


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Camshaft drive toothed belt: Checking condition every 40k
Applicable to
t 2.0 l diesel engines
Carry out the following jobs:
Remove toothed belt guard
– Turn crankshaft at least one full turn and check toothed belt condition on following points:
t Cracks, cross sectional breaks
t Layer separation (toothed belt body, tensile cords)
t Toothed belt body breakup
t Fraying of cord strands
t Surface cracks (synthetic coating)
t Traces of oil and grease

If faults are found always renew toothed belt. This will avoid possible breakdowns or operating problems. The replacement of a toothed belt is a repair measure.


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Window regulators: Performing initialisation (activation)

The automatic opening and closing functions of the electric windows do not work after the batteries have been disconnected and reconnected.
t Therefore, with immediate effect, before a new vehicle is delivered, the window regulators must be reactivated.
t Once the windows have been repositioned, the batteries must not be disconnected again.

WARNING
After batteries have been disconnected and reconnected the roll-back function of the window regulators is disabled. Severe pinching injuries could result!
Carry out the following jobs:
Note
The following procedure applies to the front left window regulator. Reactivate the other window automatic functions in the same manner by operating the respective switch in the driver door.
– Close all doors and windows completely.
– Insert key in driver's door lock and lock vehicle from outside.
– Unlock vehicle again.
– Lock vehicle again from outside and hold key in lock position for at least 1 second.
The one-touch opening and closing function is now ready for use.

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Checking compression:

Special tools and workshop equipment required

Compression tester -V.A.G 1763- with adapter -V.A.G 1763/8-
Procedure:
Engine oil temperature approx. 80°C
Battery voltage at least 12.5 V
– Separate electrical connector on fuel pressure regulating valve -N276- → Item.
– Start engine briefly to reduce fuel pressure in fuel rail.
– Remove all glow plugs
Screw in adapter -V.A.G 1763/8- in place of respective glow plug.
– Connect compression tester -V.A.G 1763-.
hinweis.gif
Note
If necessary, install plug-in connector -V.A.G 1763/8- between compression tester -V.A.G 1763/3- and adapter -V.A.G 1763-.
Information on how to use tester – Have a 2nd mechanic operate starter until tester shows no further pressure increase.
– Repeat procedure on each cylinder.

Compression pressures bar
New 25.0 … 31.0
Wear limit 19.0
Maximum difference between cylinders 5.0

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- Glow plugs
Glow plug 1 -Q10-
Glow plug 2 -Q11-
Glow plug 4 -Q13-
Glow plug without combustion chamber pressure sender
Identifying features of glow plugs → Fig.
Removing and installing → Chapter
17 Nm
- Glow plug
Glow plug 3 -Q12- with cylinder 3 combustion chamber pressure sender -G679-
Glow plug with combustion chamber pressure sender
12 Nm
5 - Engine speed sender -G28-
Removing and installing → Chapter
6 - Bolt
q 4.5 Nm

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Schematic diagram - vacuum system, bi-turbo

1 - Air filter
2 - Charge pressure control solenoid valve 2 -N274-
3 - Pulsation damper
4 - Air filter
5 - Turbine changeover valve -N529-
6 - Pulsation damper
7 - Air filter
8 - Charge pressure control solenoid valve -N75-
9 - Retainer
10 - Intake manifold flap air flow control valve -N316-
11 - Air filter
12 - Pulsation damper
13 - Intake manifold
14 - Vacuum reservoir
15 - Turbocharger
q Vacuum hose to VTG vacuum unit
q At top of turbocharger
q Assembly overview → Anchor
16 - To four-wheel drive gearbox
q Depending on vehicle equipment.
17 - Vacuum pump
q In oil pump
q Assembly overview → Chapter
q Removing and installing → Chapter
18 - Non-return valve
19 - Turbocharger
q Vacuum hose to position sender 2 for charge pressure positioner -G580-
q At bottom of turbocharger
q Assembly overview → Anchor
q Removing and installing → Chapter
20 - Turbocharger
q Vacuum hose to vacuum unit for wastegate
q At bottom of turbocharger
q Assembly overview → Anchor
q Removing and installing → Chapter

13.JPG

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Mine gave me a service reminder at 14 months old 3.500 miles. Booked in with VW on a service plan.
 
On reading this I am non the wiser to what is required for an inspection. I purchased my 2017 T6 in December 2018 and it had been fully serviced at 21,000 by Leighton Vans, it has now completed 24,000 miles and is displaying inspection required.
Is this the free health check or an interim service as it seems a bit soon to be changing the oil after only completing 3,000 miles.
 
On reading this I am non the wiser to what is required for an inspection. I purchased my 2017 T6 in December 2018 and it had been fully serviced at 21,000 by Leighton Vans, it has now completed 24,000 miles and is displaying inspection required.
Is this the free health check or an interim service as it seems a bit soon to be changing the oil after only completing 3,000 miles.
Sounds to me like the service timer wasnt reset at the last service?
 
On reading this I am non the wiser to what is required for an inspection. I purchased my 2017 T6 in December 2018 and it had been fully serviced at 21,000 by Leighton Vans, it has now completed 24,000 miles and is displaying inspection required.
Is this the free health check or an interim service as it seems a bit soon to be changing the oil after only completing 3,000 miles.
I had my van in VW yesterday for inspection which included a software check and update if required.
VW done this free.
 
Cheers guys, I will try contacting VW again as they never replied to my email.
 
well, the inspection warning seems to me to be just a ploy to get you in, probably set on a timer rather than mileage, just get it turned off with a scanner or vcds.
oil quality is monitored by sensors and will be different on each individual's driving ie: motorway driving or constant stop start driving.
i just change my oil every 5000 miles or every year, depends if your vehicle is still under warranty i suppose.
the 20,000 mile long life oil changes are a recipe for disaster in the long term.
oil is cheaper than an engine.
 
Booked mine in for an annual service and MOT after about 15,000 miles of hard driving in Europe with a lot of dirt tracks, mountain roads etc. When I went to pay they said it hadn’t really needed a service yet so they knocked 50% off the cost. Nearly fell off my seat. I wanted and booked the service (plus i figured getting it looked at before warranty expired could be useful) and no service warning on the dash yet they still reduced the price. Should have gone and bought a lottery ticket straightaway!
 
i think the 1st service is 20k or 2 years which is not good for any engine
at 15,000 miles mine was on its 3rd oil change
 
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Don't get me wrong, my lease cars get the absolute bare minimum, but something that I own always gets the Rolls Royce treatment.

I'm also on the third service and have 16,000 miles,

5k oil/filter at my local indie
10k VW 1st service at main dealer
15k oil/filter at my local indie
 
My T6 150PS (manual) was set for 'Flexible Serving' from new but is now 16 months old and has done just 4200 miles. Realistically, it's unlikely to do much more than another 500 miles or so before March next year when I had it in mind to book it in for it's 1st service and then switch to an annual service regime for the future. I will start doing more miles from then but unlikely to exceed 7000 pa. The current recommendation from the car 'system' is:

Service.jpg

Am I doing the right thing or should I think about a service earlier than that? Any comments / suggestions would be much appreciated.
 
Ayjay, 7000 miles per year is ok, if you change oil/filters every year
if mileage goes up 5-6k would be better
But your van will be 2 years old soon if im correct and if it was mine i would have done it myself after 12 months
My Audi A8 is 12 years old next Jan , and has had 12 oil changes even thou its only done 48,000 miles from new....

Insert Coin has the right idea
 
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T6 Dork, Thanks for that - as much as anything else, I was thinking about whether leaving the first service until 20 months and maybe 4.5K miles was a sensible thing to do. Any views?
 
Ayjay if you have to pay for your service you can ask for it at any time , so why not do it now ? i would
 
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