There’s at least two alternatives if you go back a couple pages.Have you got an alternative to the metal 'blade' catch?
There’s at least two alternatives if you go back a couple pages.Have you got an alternative to the metal 'blade' catch?
Please Note. The graphics on the van are NOT the roof fitter. They were who stepped in and pulled it all back together for us when things started to get sticky. These guys are totally awsome and I can't rate them highly enough.Hi all. This is my first post on here as i didn't want to post in the heat of the moment and wanted everything to settle down in case I went off on a rant.
I have converted a 2016 T6 into a totally awsome van, but have had quite the journey courtesy of my aurora popping up when I was doing about 60 on a dual carriageway.
The big issue I had was that neither tbe fitter or for a good 5 months Skyline would accept responsibility. My stance was that I cared not and simply.wNted it fixed, however, skyline were suggesting the fitter had completed the install in a superseded manner and consequently had done something along the lines of left only 6 threads of tbe locking cam showing when there should have been 8 and placed a washer in a diff location (don't quote me on that as I'm no roof fitter). Nevertheless, after an outright appaling service from the fitter (who at one point wouldnt even return the trade cost of the roof) many hrs of bickering amongst themselves and me ended up suggesting perhaps everyone should meet in a car park for a thumb war to sort it out, I finally got hold of management at Skyline amd quite quickly all was resolved. Although i will never claw the 6 months of calls, emails and stress back, Skyline in fact collect the van, took it to thier yard and fitted an entirely new roof and fabric for the cost of materials so I can't ask more than that. What I will say is that the locking mechanism now is completely different to how it was before. It's now very clear when it's engaged and when it's not and although I'm still a little wary (trust me this is a vast uplift from tbe first few times a drove it after) I'm now pretty confident she's staying in place. I guess a few take homes for me would be.
Never had another aurora to compare it to how was I ever going to know what was right and what was wrongly fitted.
Clearly there must have been some issues otherwise there wouldn't have been an alternate fitting system generated.
No matter how good the product, if the fitter is an arse there is always going to be an issue when cutting the roof of off a vehicle and replacing It with a hinged piece of fibre glass.
If troubles arise, don't talk to the monkeys, talk to the organ grinder. (This may have saved me 6 months).
Having had this happened I now know for certain there are other cases of this happening (apparently there is even dashcam footage from a vehicle behind the event and its a terrible shame if Skyline are still denying this) but I'll suggest my roof now is an amazing product and one I'm very pleased with.
Although a total arse at the time, the problem in my case was driven by the fitter more than Skyline and I concluded quite quickly that, on the grand scale of things, me getting upset about an issue with my life long dream of owning a VW Camper when it was one that could be fixed, just simply wasn't worth it.
OK post over. I'll leave it to you guys to decide amongst yourselves what you choose to do.
As for me and my kids. WE ARE SUPER HAPPY WITH OUR ROSIE AND THE ROOF ;0)
View attachment 157385
Thanks for sharing your experience.Hi all. This is my first post on here as i didn't want to post in the heat of the moment and wanted everything to settle down in case I went off on a rant.
I have converted a 2016 T6 into a totally awsome van, but have had quite the journey courtesy of my aurora popping up when I was doing about 60 on a dual carriageway.
The big issue I had was that neither tbe fitter or for a good 5 months Skyline would accept responsibility. My stance was that I cared not and simply.wNted it fixed, however, skyline were suggesting the fitter had completed the install in a superseded manner and consequently had done something along the lines of left only 6 threads of tbe locking cam showing when there should have been 8 and placed a washer in a diff location (don't quote me on that as I'm no roof fitter). Nevertheless, after an outright appaling service from the fitter (who at one point wouldnt even return the trade cost of the roof) many hrs of bickering amongst themselves and me ended up suggesting perhaps everyone should meet in a car park for a thumb war to sort it out, I finally got hold of management at Skyline amd quite quickly all was resolved. Although i will never claw the 6 months of calls, emails and stress back, Skyline in fact collect the van, took it to thier yard and fitted an entirely new roof and fabric for the cost of materials so I can't ask more than that. What I will say is that the locking mechanism now is completely different to how it was before. It's now very clear when it's engaged and when it's not and although I'm still a little wary (trust me this is a vast uplift from tbe first few times a drove it after) I'm now pretty confident she's staying in place. I guess a few take homes for me would be.
Never had another aurora to compare it to how was I ever going to know what was right and what was wrongly fitted.
Clearly there must have been some issues otherwise there wouldn't have been an alternate fitting system generated.
No matter how good the product, if the fitter is an arse there is always going to be an issue when cutting the roof of off a vehicle and replacing It with a hinged piece of fibre glass.
If troubles arise, don't talk to the monkeys, talk to the organ grinder. (This may have saved me 6 months).
Having had this happened I now know for certain there are other cases of this happening (apparently there is even dashcam footage from a vehicle behind the event and its a terrible shame if Skyline are still denying this) but I'll suggest my roof now is an amazing product and one I'm very pleased with.
Although a total arse at the time, the problem in my case was driven by the fitter more than Skyline and I concluded quite quickly that, on the grand scale of things, me getting upset about an issue with my life long dream of owning a VW Camper when it was one that could be fixed, just simply wasn't worth it.
OK post over. I'll leave it to you guys to decide amongst yourselves what you choose to do.
As for me and my kids. WE ARE SUPER HAPPY WITH OUR ROSIE AND THE ROOF ;0)
View attachment 157385
I had an issue with my aurora opening on me on a dual carriageway. It was the day after I picked up the van after fitting. I’m pleased to say that the company that fitted the roof could not have worked harder to fix the problem. There were 4 fitters and the boss pouring over it to work out what could have gone wrong and how to prevent it from happening again. My roof has been rock solid since. Really pleased that you’ve regained confidence in your roof and van and hope you get many years of fantastic memory making out of it.Hi all. This is my first post on here as i didn't want to post in the heat of the moment and wanted everything to settle down in case I went off on a rant.
I have converted a 2016 T6 into a totally awsome van, but have had quite the journey courtesy of my aurora popping up when I was doing about 60 on a dual carriageway.
The big issue I had was that neither tbe fitter or for a good 5 months Skyline would accept responsibility. My stance was that I cared not and simply.wNted it fixed, however, skyline were suggesting the fitter had completed the install in a superseded manner and consequently had done something along the lines of left only 6 threads of tbe locking cam showing when there should have been 8 and placed a washer in a diff location (don't quote me on that as I'm no roof fitter). Nevertheless, after an outright appaling service from the fitter (who at one point wouldnt even return the trade cost of the roof) many hrs of bickering amongst themselves and me ended up suggesting perhaps everyone should meet in a car park for a thumb war to sort it out, I finally got hold of management at Skyline amd quite quickly all was resolved. Although i will never claw the 6 months of calls, emails and stress back, Skyline in fact collect the van, took it to thier yard and fitted an entirely new roof and fabric for the cost of materials so I can't ask more than that. What I will say is that the locking mechanism now is completely different to how it was before. It's now very clear when it's engaged and when it's not and although I'm still a little wary (trust me this is a vast uplift from tbe first few times a drove it after) I'm now pretty confident she's staying in place. I guess a few take homes for me would be.
Never had another aurora to compare it to how was I ever going to know what was right and what was wrongly fitted.
Clearly there must have been some issues otherwise there wouldn't have been an alternate fitting system generated.
No matter how good the product, if the fitter is an arse there is always going to be an issue when cutting the roof of off a vehicle and replacing It with a hinged piece of fibre glass.
If troubles arise, don't talk to the monkeys, talk to the organ grinder. (This may have saved me 6 months).
Having had this happened I now know for certain there are other cases of this happening (apparently there is even dashcam footage from a vehicle behind the event and its a terrible shame if Skyline are still denying this) but I'll suggest my roof now is an amazing product and one I'm very pleased with.
Although a total arse at the time, the problem in my case was driven by the fitter more than Skyline and I concluded quite quickly that, on the grand scale of things, me getting upset about an issue with my life long dream of owning a VW Camper when it was one that could be fixed, just simply wasn't worth it.
OK post over. I'll leave it to you guys to decide amongst yourselves what you choose to do.
As for me and my kids. WE ARE SUPER HAPPY WITH OUR ROSIE AND THE ROOF ;0)
View attachment 157385
I can't see the graphic that clearly. Looking for a fitter myself just now and interested to know who you used to fix it?Please Note. The graphics on the van are NOT the roof fitter. They were who stepped in and pulled it all back together for us when things started to get sticky. These guys are totally awsome and I can't rate them highly enough.
Who did you use?I had an issue with my aurora opening on me on a dual carriageway. It was the day after I picked up the van after fitting. I’m pleased to say that the company that fitted the roof could not have worked harder to fix the problem. There were 4 fitters and the boss pouring over it to work out what could have gone wrong and how to prevent it from happening again. My roof has been rock solid since. Really pleased that you’ve regained confidence in your roof and van and hope you get many years of fantastic memory making out of it.
I used Big V Kampers in Swindon.Who did you use?
@Creamytash. Whats your thinking. We all make our choices and i did pay a fair bit of money? Would you have gone for something else maybe?
Hello Gizzard & Run DSG, the converter that was doing my pop up roof suddenly, between quoting and fitting, withdrew from fitting Skyline Aurora roofs. I was offered a few options but they were limited as my van is a LWB. I opted for a type with the traditional strap/pulldown method. I looked at a good few reviews for the manufacturer of the roof I was having fitted and they came well documented so I went a head, I am not going to mention the make.. Yes the roof is sorted and I am well happy with it, but I am still working on further aspects of the conversion so it is a long way off finished. It must be a relief to you that with some of the latch failures that have happened with Aurora's that you have no issues. In fairness there are a lot of people that give good feedback on their Aurora's, however I was guided by the advice of the converter who was doing mine and with me being a novice at this, when a converter stops fitting a products it makes you question why.I wouldn’t second guess. Your van is sorted and you’re enjoying it. No point in looking back.
Having viewed a few different pop tops, I’d buy my Aurora again without hesitation.
Defo not looking back, but was interested in the comment I think. For all the troubles I think I might be enjoying it a little more even. Think Skafell pike. Tiz tough but worth itI wouldn’t second guess. Your van is sorted and you’re enjoying it. No point in looking back.
Having viewed a few different pop tops, I’d buy my Aurora again without hesitation.
Remains my opinion that problems are attributed to poor fitting. My roof was fitted by Skyline themselves.Hello Gizzard & Run DSG, the converter that was doing my pop up roof suddenly, between quoting and fitting, withdrew from fitting Skyline Aurora roofs. I was offered a few options but they were limited as my van is a LWB. I opted for a type with the traditional strap/pulldown method. I looked at a good few reviews for the manufacturer of the roof I was having fitted and they came well documented so I went a head, I am not going to mention the make.. Yes the roof is sorted and I am well happy with it, but I am still working on further aspects of the conversion so it is a long way off finished. It must be a relief to you that with some of the latch failures that have happened with Aurora's that you have no issues. In fairness there are a lot of people that give good feedback on their Aurora's, however I was guided by the advice of the converter who was doing mine and with me being a novice at this, when a converter stops fitting a products it makes you question why.
Yes they do fail on motorway! 3rd June 22 the latching mechanism on my Aurora failed. I will post full details and pictures over the weekend.Hello all, I am converting a 2020 plate T6.1 and have had my van booked in for some time now to have the pop up roof fitted(due to be done in a couple of weeks). I opted for the Skyline Aurora. However I have since been contacted by my installer(not naming names) who tells me that they are no longer installing the skyline Aurora roof due to recent problems with the roof opening up while driving on the motorway. I was told that this has happened to 12 vehicles so far and that it is the catches at the front failing, allowing the roof to pop open in the slip stream during motorway driving. I have not spoken to Skyline on this issue. I was told by my installer that so far, Skyline are not accepting any liability for this and are unwilling to acknowledge that there is a fault in the design. Does anyone on here know anything about this problem, has anyone heard of this happening or had it happen to them. I know that this is a contentious subject, I am not bashing Skyline but repeating what I was told by my installer for why they will not now fit the Aurora roof to my van.