I had an Aurora roof fitted at my local converter in January along with some other work. The roof was demonstrated to me on collection, locked down correctly and I took my van home - a short drive across town. The next day I set off for a long drive to the North East, I’d gone about 7 miles before joining a dual carriageway. I’d not been on the road long before the inner roof/bed ‘popped’ off the clip. I had a bad feeling but felt nothing else, I slowed and tried to look in my mirrors to see if the roof had opened. Moments later the next vehicle to pass me jestured wildly at my roof and I pulled off the road onto a slip road that I was just adjacent to. The roof was up! I felt sick. I had no idea why or how and did not look at the position of locking levers. I pulled the roof back down and called my installer who was just 10 miles away and took the van straight back to them. A couple of hours later the roof was ‘fixed’ and a good deal more secure feeling than the day I’d picked it up. The roof lifted slightly at front corners which I was uncertain about but the installer who showed me did not seem concerned. The roof does not lift at the corners now. I’m confident the roof is ok. The installer is confident and they fit a number of these. They told me they were going to speak to speak to Skyline about the matter of the roof opening.
I wasn’t aware that others have had issues and I didn’t make a fuss at the time. I pondered whether I would say anything here, but it happened, and so I thought I’d set it on record. I do not know whether there was any human error involved - I do know that the boss of the company used would make sure that his entire crew would make note and learn from the experience. That is a good outcome for me. My van still looks great and I love it. The weather has been mostly hideous since the incident so the roof has not been up since. I do know that if I have any questions, that having used a local installer, the answer is just a short drive away