sliding door not opening using external handle

Chickybumps

Member
VCDS User
T6 Pro
So I have a kombi with twin sliders and latch assist thingy. My offside sliding door now won’t open using the outside handle but will open after few goes from the inside. Any ideas? Do you think this could be a warrenty issue? Or a simple fix? Really really annoying now
 
This wont be down to the power latching as is does not interfere with the operation of the door, it has to relate to the actual catch/lock mechanism itself inside the door, the only thing you can easily check is that the striker plate on the C pillar has not come loose/moved somehow impeding the door, if that is ok i would get in touch with your dealer
 
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