2017 Velle Bi-turbo gone, main dealer or go indy?

[lexhorton]

had my 50k miles caravelle since 2017 and all work has been done with the cambs main dealer.

bi Turbo just went at start of road trip so its completely off the road now.

Any opinions on main dealer Vs breaking out and going indy with someone good? -looking for recommends on that.

the whole 'good will from VW seems very discretionary and communication with front of house at the dealerships can be less than transparent, especially when it comes to timeframes.

bracing myself for big bills either way, just want to come out the other side with confidence that the vehicle can be used on future road trips cos this has really shaken my faith in it.

 

[thebuzz555]

Id be asking if VW can do anything before going indy, 50k miles for a turbo is pretty poor. At least get a price from them and question goodwill.

 

[lexhorton]

Id be asking if VW can do anything before going indy, 50k miles for a turbo is pretty poor. At least get a price from them and question goodwill.

agreed, this is what I was thinking

 

[Dellmassive]

how do you know?

whats the report or diagnostic?

as in what have the mechanics checked so far?

is it a CXEB 204ps engine code?


.

CXEB engines seem to pop up with either Bore or Bi-Turbo issues.

 

[lexhorton]

how do you know?

whats the report or diagnostic?

as in what have the mechanics checked so far?

is it a CXEB 204ps engine code?


.

CXEB engines seem to pop up with either Bore or Bi-Turbo issues.

hi Dellmessive

It had a flashing glow plug icon then went into limp mode, was still limping after a restart so I managed to get it to a VW commercial dealer in Kent who kindly got some codes.
they were to do with Low Turbo.

they took pity on me, full family and van full of holiday kit and looked a little deeper.

said the rattling sound was the broken up turbo blades and said we should hope that its on the out side not the in.
hopefully not on the in cos its not smoking or doing anything really gnarly other than limping with no power at all.

 

[Dellmassive]

So are they saying it's just a whole biturbo assembly?

Have they quoted you for it yet?

Last we heard on hear that was a 4k part and 6k-8k job.

Did they mention about replacing the DPF and CAT or anything about oil contamination?

Are are they saying it's just the turbo impeller that's failed?

 

[Dellmassive]

There's a good thread on here about failed turbo on @Tourershine van. And his story

Can someone post a link?

 

[lexhorton]

So are they saying it's just a whole biturbo assembly?

Have they quoted you for it yet?

Last we heard on hear that was a 4k part and 6k-8k job.

Did they mention about replacing the DPF and CAT or anything about oil contamination?

Are are they saying it's just the turbo impeller that's failed?

The garage that pulled codes and recognised the noise didn’t do any more than that, it was then recovered back to my drive way.

I’m trying to work out what next steps are as I assume it needs a pretty thorough investigation to work out the extent of it all and generate a quote, or is this a case of work starts and things get discovered as they go?

If this kind of thing should be main dealer and specific vw techs then that’s what I should do and have done with previous issues.

The only oil thing that’s happened before is oil in the coolant and coolant leaking, the first one was expensive and didn’t get any ‘good will’ as far as I remember, the second they covered because it was probably caused by the first.

 

[Dellmassive]

if you are in the 204 Bi-Turbo club, then have a look here:

******************************************************************
204ps Bi-Turbo CXEB Engine & Turbo problems:

2017 204PS BiTDi - Seized turbo!

I guess it's my turn? Driving up to Caravan and Camping Show, coil light starts flashing, ad blue suddenly low (topped up fully one week prior), no power. Engine temp fine, oil fine, engine sounds fine. Turned around and went home. Brought to a VAG specialist garage, they say: - split vacuum...

www.t6forum.com

2017 204 oil consumption issues [Resolved]

Hi, found a couple of post already regarding high usage on the 204 and some even leading to engine failure, has anyone got any experience with this I could ask for help? I've only had my T6 204 T32 a few months and covered about 2000 miles but in that time its drank 5-6 litres of oil which I top...

www.t6forum.com

Tale of woe

A couple of people asked recently why I seemed to have gone quiet lately. Well, I haven't actually gone quiet, I've just had a catalogue of issues with my T6 recently, which sadly still aren't quite resolved. This all started with a cracked exhaust manifold, which we removed and went to order...

www.t6forum.com

VW: my Transporter T6 review

Another thread revival and one well overdue. So, July 2018 and 27000 miles was the last update. Now November 2019 and 70000 miles and what can I possibly report on my now ageing T6... What issues have I had over this last much longer period? Mechanically, absolutely none. Yet again...

www.t6forum.com

@Dellmassive`s T6 T32 Sportline 204 LWB DSG PV MY18 - Van Adventure

Great thread Dell. I’m starting a kitchen near the Oval tomorrow. I hate London and havnt been in 15 years. Wish me luck getting out of bed at 5am rather than 7!!

www.t6forum.com

******************************************************************

 

[lexhorton]

Thanks dellmassive. Read these when it happened searching around the site, all clearer on a second read through. Thanks for pulling them together.

Feels like it needs to be a main dealer job and I just have to ‘trust the process’ and work out the finances.

I’d hope that in these modern rolling computers full of sensors it will tell the techs everything that should get replaced once the engine is out and the don’t just fix the main issue. Obvs don’t particularly want a big big bill but I want to know I can trust it again for the big trips and I don’t have a future of side effects from the first big problem.

Really feel for people using these in the trades, you’re not getting stranded far from home but what a stress to put on your business!

I’m just glad my thing happened in the UK and I don’t have a van sitting somewhere random deep in France. Not saying they’re bad techs but communication with garages can be tricky in English!

 

[Dellmassive]

started a new thread to pull it all together. . . .

- 204ps Bi-Turbo CXEB T6 Engine & Turbo problems -

- 204ps Bi-Turbo CXEB T6 Engine & Turbo problems - Looks like im the latest patient of the CEXB engine issues. (possibly the 2016-2018 range as there is a mention that the CXEB Block etc was revised in 2019) (the CXEC 199ps Bi-Turbo was released 2019> and revised ) in sort it looks like its...

www.t6forum.com

.

 

[Dellmassive]

keep us posted,

ill add you to the cxeb list for 2017 turbo atm . .

 

[lexhorton]

Hi all, it took a good 6 weeks to get fixed but I got the turbo done on the Caravelle, after reading the various stories and complexities around it I held my breath and went back to the dealership. Short story is lots of pissing about and needing to be pretty pushy, including putting my own case to VW customer service for good will but it got done and they did help me out on the bill.
The fly in the ointment is my heaters and zircon now dont work, I assume that could have been damaged or knocked when they put the engine back in. any thoughts on that? I might need to fight my corner on why I shouldn't need to pay for fixing something that came back broken.

thanks again to @Dellmassive and others for pointers on this, was pretty scary having something that serious go wrong but im relieved it didn't eat its turbo blades and it seems ok so far. I really need my faith in the vehicle restored before I do any really big trips again.