Tailgate not pulling closed on power-closing latch

[Yackers777]

Hi
Me again sorry !! Recently bought a t6 caravelle but noticed the tailgate not closing properly, still moves a good few mm when shut, at first I thought it was just a worn catch but then I looked on the forum and seen some have power latch soft close, is there any way I can tell if it’s got it and any advice on getting it working if it has or if it does have it and it’s not working could I fit a normal catch as a quick fix for a minute
Thanks
Paul

 

[BoroBoy]

Your local vW Parts Dept should be able to tell you what you need from your Reg number.

 

[Steved55]

The soft close module is fixed to the he nearside rear wheel arch if you have one - near where the jack is fixed

 

[Yackers777]

Your local vW Parts Dept should be able to tell you what you need from your Reg number.

Ah brilliant thanks

 

[Yackers777]

The soft close module is fixed to the he nearside rear wheel arch if you have one - near where the jack is fixed

Hi
Thanks Steve I will have a look

 

[BoroBoy]

I have just replaced my tailgate latching mechanism. New part cost £33 from VW.

 

[Yackers777]

I have just replaced my tailgate latching mechanism. New part cost £33 from VW.

hi
Thanks boroboy, is this the bit you replaced ?
Thanks

 

[BoroBoy]

No it was the locking mechanism at the bottom of the tailgate. The bit that latches inagainst the striker plate. I will send 2 photos.

 

[BoroBoy]

1st pic is the new assembly fitted. 2nd are of the old assembly, plus label with part number for my assembly.

 

[Yackers777]

No it was the locking mechanism at the bottom of the tailgate. The bit that latches inagainst the striker plate. I will send 2 photos.

Ideal thanks, sorry for being thick ‍

 

[Yackers777]

1st pic is the new assembly fitted. 2nd are of the old assembly, plus label with part number for my assembly.View attachment 169383View attachment 169384View attachment 169385

Ah brilliant!! Thanks for your help much appreciated

 

[Adamlewis1988]

1st pic is the new assembly fitted. 2nd are of the old assembly, plus label with part number for my assembly.View attachment 169383View attachment 169384View attachment 169385

Was this the fix for tailgate power latch not working

 

[Woodysc1]

Mine stopped the other week and I found a stone jammed in there. Cleared that out and covered the hole in the outer case with tape.
Unplugged the large fuses under the passenger seat in order to try and reset it but that didnt work. Then unplugged the control module and that did not work, so finally got the VCDS out and cleared the fault code. That did not instantly work so went in to start checking the outputs and without doing anything else, it did start working again.