Yep mine was the battery too it came to just under £200 to supply and fit.
Think mine is the same, needs doing regardless... don't like lights on the dashboard what aren't meant to be there
Agreed it got on my boobies too.
£270 later its sorted.....
Yeah I dont blame you....i wouldve done it myself but I aint taking out the entire dashboard cause I know it'd go wrong putting it back
Hello!
Just signed up as had this fault and this thread was super handy in getting it fixed..
January got the dreaded fault...
Ordered replacment battery from ebay..
Used the pics in here to take off the clocks and change the battery. Thought I was Matt Armstrongs dad at this point but the fault didnt go away.. Gutted.
Got a obd11 and went into the telematics control setting where there is an option to reset the telematics and also to reset the battery value. Did this and all is fixed.
I also changed my main battery as the obd11 also told me it was running quite a bit under 12v so likely didnt help..
I also had the update come up on the system about 2g/3g and tried to update but the update failed. So was not connected with the warning..
Anyway hope this helps someone and thanks to all who helped with posts on this thread.
Just signed up as had this fault and this thread was super handy in getting it fixed..
January got the dreaded fault...
Ordered replacment battery from ebay..
Used the pics in here to take off the clocks and change the battery. Thought I was Matt Armstrongs dad at this point but the fault didnt go away.. Gutted.
Got a obd11 and went into the telematics control setting where there is an option to reset the telematics and also to reset the battery value. Did this and all is fixed.
I also changed my main battery as the obd11 also told me it was running quite a bit under 12v so likely didnt help..
I also had the update come up on the system about 2g/3g and tried to update but the update failed. So was not connected with the warning..
Anyway hope this helps someone and thanks to all who helped with posts on this thread.
Hoping it might be useful to share my experience so far and progress towards fixing it myself - I'm adamant VW are not making a penny out of me for a problem that they engineered in and made especially tedious to fix....
In the first case, both of these videos were helpful to my understanding;
This set me off on the path that I need to obtain ODIS, VW's servicing [and extortion] software. Seeing some of the more recent posts above, this might not be strictly necessary now. Though having said that, a lot of these 'other' tools seem to require a subscription, such is the 'modern' way - again something i'm principally opposed to! My understanding is that the battery re-initialisation steps can't be performed in VCDS either.
I've now obtained ODIS per my thread here, and I'm running it in it's offline capactiy, which appears to permit Guided Fault Finding (GFF) and it's this functionality that's needed to re-learn the battery values following replacement.
In the first case I used ODIS to confirm that the fault is indeed the SOS battery;
I then set about getting access the battery itself to be 100% sure of the part number. As covered earlier in the thread this is buried behind the instrument cluster. Previous posts have implied this was easy to get to. My personal experience is that removing the trim/cluster surround is an absolute p*** take, it took fecking ages and was very frustrating. Perhaps I just need better trim tools but I really struggled... also wear gloves the plastic edge to the rear is razor sharp if you slide your fingers along it whilst trying to prize it away.
Eventually, I was victorious and got to the battery;
Noting that the ordinary price of these is ~£100 I wanted to go a step further and understand exactly what the underlying cells were;
That's ICR18650H15
Essentially this is just a variation of a very common 18650 battery, in this case made by LG.
Now I suspect, someone who's handy with a soldering iron could quite easily knock one of these up for a tenth of the VW price, just transporting the harness over. Sadly, I'm not that person and don't know enough about electronics. However, Googling the cells caused me to find this thread and a discussion of what a poor choice of battery chemistry this is considering it's operating environment on IPace Forums
Interesting points indeed.
Perhaps in future someone brighter than me will be able to put together a safer, cheaper and more durable solution than VW's. For me and the short term, I've ordered the same again from aliexpress for £40 (I notice the price is steadily increasing).
Once I've received I'll post again to confirm if I was able get ODIS to reinitialise the new battery.
In the first case, both of these videos were helpful to my understanding;
This set me off on the path that I need to obtain ODIS, VW's servicing [and extortion] software. Seeing some of the more recent posts above, this might not be strictly necessary now. Though having said that, a lot of these 'other' tools seem to require a subscription, such is the 'modern' way - again something i'm principally opposed to! My understanding is that the battery re-initialisation steps can't be performed in VCDS either.
I've now obtained ODIS per my thread here, and I'm running it in it's offline capactiy, which appears to permit Guided Fault Finding (GFF) and it's this functionality that's needed to re-learn the battery values following replacement.
In the first case I used ODIS to confirm that the fault is indeed the SOS battery;
I then set about getting access the battery itself to be 100% sure of the part number. As covered earlier in the thread this is buried behind the instrument cluster. Previous posts have implied this was easy to get to. My personal experience is that removing the trim/cluster surround is an absolute p*** take, it took fecking ages and was very frustrating. Perhaps I just need better trim tools but I really struggled... also wear gloves the plastic edge to the rear is razor sharp if you slide your fingers along it whilst trying to prize it away.
Eventually, I was victorious and got to the battery;
Noting that the ordinary price of these is ~£100 I wanted to go a step further and understand exactly what the underlying cells were;
That's ICR18650H15
Essentially this is just a variation of a very common 18650 battery, in this case made by LG.
Now I suspect, someone who's handy with a soldering iron could quite easily knock one of these up for a tenth of the VW price, just transporting the harness over. Sadly, I'm not that person and don't know enough about electronics. However, Googling the cells caused me to find this thread and a discussion of what a poor choice of battery chemistry this is considering it's operating environment on IPace Forums
Interesting points indeed.
Perhaps in future someone brighter than me will be able to put together a safer, cheaper and more durable solution than VW's. For me and the short term, I've ordered the same again from aliexpress for £40 (I notice the price is steadily increasing).
Once I've received I'll post again to confirm if I was able get ODIS to reinitialise the new battery.
Just to update, I received and fitted the battery from AliExpress, the warning message will disappear but return if you don't complete 'reset learning values' in the control module, once I did this, and then separately cleared the DTC event memory it's been fine. I was able to do this in ODIS using the built in guided fault finding steps. I have to say, ODIS is not an intuitive piece of software to get your head around! The other thing to be aware of is that you shouldn't 'reset the learning values' until the new battery is at 100% charge, which you can monitor in ODIS (or VCDS, but VCDS can't perform the relearning process). Annoyingly, the ecall battery won't itself charge unless the ignition is on (engine doesn't need to be running however). I did read a technical note in ODIS that said the battery requires replacing every 5 years! At least I'll know what I'm doing next time...
All in, this was really bloody annoying, but I'm glad I've acheived my original aim of a fix without rewarding VW for making it so difficult. Also good to have some dianostics software for the long term.
All in, this was really bloody annoying, but I'm glad I've acheived my original aim of a fix without rewarding VW for making it so difficult. Also good to have some dianostics software for the long term.
I have this on my T6.1 as well. It's something to do with the SOS button on the overhead panel. It clears itself after a while. Still haven't got it fixed because VW Maidenhead are a complete waste of space. Occasionally it may dial an operator, who are all too aware of this fault
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