Problems with the rear-cam and latest firmware discover media plus ?

[Deleted member 199]

Hi Everyone ... i'm Tim
my deutsch is not so good ... i try to explain my problem in english

March 12 i buy a new T6 SIX-GEN - 150HP - DSG7 - DISCOVER MEDIA PLUS - 5C0035680C, from the first moment the rear-cam was not functional.
Now we are 6 months later and the dealer try everything what is possible .. change the hardware but not with a positive results
Now the dealers says there is a new software update (read: firmware update) coming to fix that problem ?
My DISCOVER MEDIA PLUS had: HW22 - SW0245 - 5C0035680C

Is there anyone on the forum with the same problems from the rear-cam?
Has anyone on the forum maybe a worked solution or maybe somebody with the same problem and his solution ?
Is there somebody that know from the "software-update" ?
Whats the lastest software update for the Discover Media Plus (5C0035680C)?
Whats the different about the 5C0035680C and the 5C0035680E ?

I hope that anyone can help me ...
Tx a lot!
Tim

 

[Buggirl]

I had a problem with rear camera on my Polo GTi earlier this year and after the dealership wrote to VW, they came back with the solution of a software upgrade for the head unit too. They did it and it worked.

 

[Deleted member 199]

Hey Buggirl,

Thx for answer ... Can you send me a screenshot from your HW and SW ?
Or can you say me what your hardware and software is of your discover media plus ?

Thx!
Tim