OK/Reset Button Not Working on MFD

[Scut]

Hi,

Proud new owner of a 2017 Shuttle SE which I picked up at the weekend.

All good so far except one niggle.

The OK/Reset button on the wiper stalk (used for the MFD) does not seem to work.

I can scroll up and down using the arrows on the end of the stalk but cannot actually select or reset anything using the OK/Reset button.

Am I missing something or have I just got a faulty button and therefore need to look at replacing the stalk?

If I need to replace then it might justify an upgrade to a MFSW instead if that would provide the same functionality!

Thanks in advance.

 

[Scut]

Not sure there is much I can do about this other than replace the stalk.

I do have VCDS. Is there a way to run some kind of diagnostic or reset in VCDS?

 

[Robert]

Can you post complete unedited VCDS Autoscan?

 

[Scut]

Hi, I'm new to VCDS but think this is the full Autoscan:

Thursday,11,March,2021,11:43:13:57157
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
VCDS Version: 21.3.0.0 (x64)  HEX-V2 CB: 0.4543.4
Data version: 20210226 DS325.0
www.Ross-Tech.com






--------------------------------------------------------------------------------
--------------------------------------------------------------------------------


Chassis Type: 7H-VN75 (7E0)
Scan: 01 03 04 08 09 10 15 17 18 19 25 5F 61 0B

VIN: ................deleted........   Mileage: 70060km-43533miles

01-Engine -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
04-Steering Angle -- Status: OK 0000
08-Auto HVAC -- Status: OK 0000
09-Cent. Elect. -- Status: Malfunction 0010
10-Park/Steer Assist -- Status: OK 0000
15-Airbags -- Status: OK 0000
17-Instruments -- Status: OK 0000
18-Aux. Heat -- Status: Malfunction 0010
19-CAN Gateway -- Status: OK 0000
25-Immobilizer -- Status: OK 0000
5F-Information Electr. -- Status: OK 0000
61-Battery Regul. -- Status: OK 0000
-------------------------------------------------------------------------------
Address 01: Engine (2D2D2-CXHA)       Labels:. 04L-907-309-V2.clb
   Part No SW: 04L 906 056 KM    HW: 04L 907 445
   Component: R4 2.0l TDI   H02 6186
   Revision: 23002001  
   Coding: 0019401C430501090000
   Shop #: WSC 02737 790 50316
   ASAM Dataset: EV_ECM20TDI03004L906056KM 004013
   ROD: EV_ECM20TDI03004L906056JT.rod
   VCID: 025D815FC482E54B997-8056

1 Fault Found:
27277 - System Voltage
          P0562 00 [032] - Too Low
          Intermittent - Not Confirmed - Tested Since Memory Clear

Readiness: N/A

-----------------------------------------------------------------------

-------------------------------------------------------------------------------
Address 04: Steering Angle (G085)       Labels:* 6R0-959-654.clb
   Part No SW: 6R0 959 654     HW: 6R0 959 654
   Component: LENKW.SENSOR  H07 0070
   Serial number: 09101613470486
   Coding: 01
   Shop #: WSC 00000 000 00000
   ASAM Dataset: EV_LWSKLOVW25X 005001
   ROD: EV_LWSKLOVW25X.rod
   VCID: 7EA5F5AFB07A81ABFDF-802A

No fault code found.

-------------------------------------------------------------------------------
Address 08: Auto HVAC (J255)       Labels:| 7E5-907-040.clb
   Part No SW: 7E0 907 040 AA    HW: 7E0 907 040 AA
   Component: ClimatronicT5 H04 0510
   Revision: 00001K04  
   Coding: 0004000103
   Shop #: WSC 02737 790 50316
   ASAM Dataset: EV_ClimatronicT5 A01003
   ROD: EV_ClimaAutoT5Basis.rod
   VCID: 629DA1DF24C2454BF97-8036

   Slave 1:
   Subsystem 1 - Part No SW: 7E5 907 049 C    HW: 7E5 907 049 C
   Component: Heckbedienung  H11 0303
   Serial number: BHB-0010811160015002

No fault code found.

-------------------------------------------------------------------------------
Address 09: Cent. Elect. (J519)       Labels:. 7E0-937-BCM-V1.clb
   Part No SW: 7E0 937 090 B    HW: 7E0 937 090
   Component: BCM PQ25 Max4 H81 0744
   Revision: B9081001    Serial number: 0982 317160281
   Coding: A0FC793A0A613413922049642C2B8CD40D00698960444960320400BF0800
   Shop #: WSC 02737 534 901552
   VCID: 2A0D09FF1CF2DD0BF17-807E

   Subsystem 1 - Part No SW: 7E0 959 801 P    HW: 7E0 959 801 P
   Component: J386__TSG_FT  003 0653
   Serial number: KU0KU010111663148852
   Coding: 1400B0

   Subsystem 2 - Part No SW: 7E0 959 802 P    HW: 7E0 959 802 P
   Component: J387__TSG_BT  003 0653
   Serial number: KU0KU009111663144837
   Coding: 0400A0

   Subsystem 3 - Part No: 7E1 951 171
   Component: DWA-Sensor 00  001 0104
   Coding: 000000

   Subsystem 4 - Part No: 1K0 951 605 C
   Component: LIN BACKUP HO  H05 1501
   Coding: 000000

   Subsystem 5 - Part No: 7E1 951 171
   Component: DWA-Sensor 00  001 0104
   Coding: 000000

2 Faults Found:
03444 - Ignition Starter Switch
            008 - Implausible Signal - Intermittent
             Freeze Frame:
                    Fault Status: 00101000
                    Fault Priority: 3
                    Fault Frequency: 1
                    Reset counter: 226
                    Time Indication: 0

01838 - Transceiver Module 2 for Interior Monitoring (G305)
            014 - Defective
             Freeze Frame:
                    Fault Status: 01101110
                    Fault Priority: 2
                    Fault Frequency: 8
                    Reset counter: 82
                    Mileage: 61192 km
                    Time Indication: 0
                    Date: 2020.01.19
                    Time: 16:52:19


-------------------------------------------------------------------------------
Address 10: Park/Steer Assist (J446)       Labels:| 7E0-919-475.clb
   Part No SW: 7E0 919 475 AA    HW: 7N0 919 475
   Component: PARKHILFE 8K  H06 0212
   Revision: --------    Serial number: 28261628405154
   Coding: 10800C
   Shop #: WSC 02737 790 50316
   ASAM Dataset: EV_VW75XParkAssis8K 001012
   ROD: EV_VW75XParkAssis8K_001_VN75.rod
   VCID: 71BFDE93F124EED370D-8024

No fault code found.

-------------------------------------------------------------------------------
Address 15: Airbags (J234)       Labels:| 5K0-959-655.clb
   Part No SW: 7E0 959 655 H    HW: 7E0 959 655 H
   Component: VW10Airbag01S H08 0018
   Revision: --------    Serial number: 003V4001L02J
   Coding: 000000000000000000000000000000003153
   Shop #: WSC 02734 790 50316
   ASAM Dataset: EV_AirbaVW10BPAVW12X 001028
   ROD: EV_AirbaVW10BPAVN750_VN75.rod
   VCID: 3B233CBBE3E854839A1-806E

   Crash sensor for side airbag: driver side:
   Serial number: 3495ZRB4012578IUE8CV

   Front Passenger's Side Airbag Crash Sensor:
   Serial number: 3505ZRB401I579TERPHR

No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments (J285)       Labels:| 5K0-920-xxx-17.clb-SRI1
   Part No SW: 7E0 920 970 S    HW: 7E0 920 970 S
   Component: KOMBI         H03 1104
   Serial number: 00000000000000
   Coding: 440F010300
   Shop #: WSC 02737 790 50316
   ASAM Dataset: EV_Kombi_UDS_VDD_RM09 A05733
   ROD: EV_Kombi_UDS_VDD_RM09_005_VW25.rod
   VCID: 3A2D39BFECD26D8B817-806E

No fault code found.

-------------------------------------------------------------------------------
Address 18: Aux. Heat (J364)       Labels:| 7E0-963-27X-18.clb
   Part No SW: 7E0 963 273 A    HW: 7E0 963 273 A
   Component: STH-T5GP2     003 0009
   Coding: 4101
   Shop #: WSC 02737 790 50316
   ASAM Dataset: EV_AuxilParkiHeateWOST5G2 001013
   ROD: EV_AuxilParkiHeateWOST5G2.rod
   VCID: 2B030CFB1388C4030A1-807E

1 Fault Found:
0036 - Fuel Level too Low
          P1250 00 [008] - -
          Intermittent - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 7
                    Fault Frequency: 27
                    Reset counter: 226
                    Mileage: 69195 km
                    Date: 2020.11.19
                    Time: 11:11:29

                    Parking heater: operating condition: OFF
                    71
                    Coolant temperature of parking heater: 9 °C
                    Coolant temperature: 32 °C
                    Engine running status: detected
                    Fuel level: 13 l
                    Heating performance: 0 W


-------------------------------------------------------------------------------
Address 19: CAN Gateway (J533)       Labels:. 7E0-909-901.clb
   Part No SW: 7E0 909 901     HW: 7E0 937 090
   Component: GW-K-CAN TP20 H81 0744
   Revision: B9081001  
   Coding: 042305
   Shop #: WSC 02737 534 901552
   VCID: 6889B3F7C27E2F1B273-803C

No fault code found.

-------------------------------------------------------------------------------
Address 25: Immobilizer (J334)       Labels:| 5K0-920-xxx-25.clb
   Part No SW: 5K0 953 234     HW: 5K0 953 234
   Component: IMMO          H03 1104
   Serial number:             
   Coding: 000000
   Shop #: WSC 00000 000 00000
   ASAM Dataset: EV_Immo_UDS_VDD_RM09 A03710
   ROD: EV_Immo_UDS_VDD_RM09_VW21.rod
   VCID: 6A8DC9FFDCF21D0B317-803E

No fault code found.

-------------------------------------------------------------------------------
Address 5F: Information Electr. (J794)       Labels:| 5G0-035-MIB-ENT2.clb
   Part No SW: 1K8 035 150 L    HW: 1K8 035 150 L
   Component: MU-E-D-ER     055 7085
   Serial number: 22091600011057
   Coding: 06570000BE00000041111101008000001F0000C60000010001
   Shop #: WSC 02737 790 50316
   ASAM Dataset: EV_MUEnt4CGen2LGE 001032
   ROD: EV_MUEnt4CGen2LGE_VW32.rod
   VCID: 2E0505EF209AB12B2DF-807A

No fault code found.

-------------------------------------------------------------------------------
Address 61: Battery Regul. (J840)       Labels:. 1K0-907-534.clb
   Part No SW: 7E0 907 534     HW: 7E0 937 090
   Component: Batt.regelung H81 0744
   Serial number: 0982 317160281
   Coding: 030B7A73
   Shop #: WSC 59769 003 1048576
   VCID: 6889B3F7C27E2F1B273-803C

   Subsystem 1 - Part No SW: 7E0 915 181 K    HW: 7E0 915 181 K
   Component: J367-BDMConti  H03 1050
   Serial number: 75410903001611041197

No fault code found.

End----(Elapsed Time: 01:37, VBatt start/end: 11.8V/11.9V. VIgn 11.8V)-----

 

[Robert]

Do you know the cause of this 2 faults?


03444 - Ignition Starter Switch
008 - Implausible Signal - Intermittent

01838 - Transceiver Module 2 for Interior Monitoring (G305)
014 - Defective
Mileage: 61192 km

When you clear them, do they come back?

 

[mmi]

Hi, I'm new to VCDS but think this is the full Autoscan:

For future reference can you confirm the VIN is WV2ZZZ7HZHH****** ?

 

[Scut]

Hi, not had the van long and only just started playing with VCDS.

I had a look at those faults - looked like they were quite old (well before I bought the van) and the frequency was low so figured they were resolved. Didn't try clearing them as wanted to see what they looked like in a few weeks - was interested to see how the reset counter works.

I'll do another scan now as I've driven it a few times since. I'll clear the codes as well.

 

[Scut]

For future reference can you confirm the VIN is WV2ZZZ7HZHH****** ?

Hi, yes that is correct.

 

[Robert]

Hi, yes that is correct.

By the way, your VIN(#13 ‐ #17) are still visible via ABS coding .

 

[Scut]

By the way, your VIN(#13 ‐ #17) are still visible via ABS coding .

Haha , I have much to learn

Just been out and cleared faults and run through a few start stop cycles.

The ignition starter switch fault has not come back.

The interior monitoring fault reappears straight away.

 

[Scut]

Just been playing around with VCDS some more. Found advanced measured values under instrument panel.

Was able to watch the MFD up and down buttons working but nothing happened when pressing the ok/Reset button....

 

[Robert]

I think you got to the bottom of your problem.
Sounds to me like a faulty microswitch.

 

[Scut]

Ok, cool, thank you for taking the time to help.

Was a good first trial of VCDS for me at least. I'm planning a MFSW upgrade anyway so the stalk buttons will be obsolete for me at that point so I'll just live with it in the interim.