Warranty claims after camper conversion

[Keaney]

just wondering if anyone has had any issues with Vw if claiming under warranty, e.g on the engine or running gear after they have had a custom camper conversion?

Are Vw ok with it or does making the conversion make the warranty exempt

 

[Pauly]

Warranty is only affected if a particular system has been modified/adapted
Converting into a camper for example cannot affect the warranty on your engine but if you lower it then have a driveshaft issue they may well question it, my local dealer says for them to reject a warranty issue they would have to be happy that a particular modification has caused the issue/failure etc

 

[Walski]

Great response from @Pauly, conversion alone won't affect warranty unless its heavier than the payload of the van.

 

[rod_vw]

I've had minor warranty claims in the past on my self-build campers (I've done five since 2004) and never had a problem.

There was one amusing query with a 102ps T4 when the coolant heater gave trouble, the dealership didn't know that such things were factory fitments!! They gave up with the fault in the end and paid the local Eberspacher dealer to fix it at no cost to me.

Rod

 

[Whiz]

Hi, I have just picked up my 69 VW T32 Camper (photos to be loaded soon! Converted by Anglia Campers (Brilliant job btw in August last year).
Has anyone every had a problem with VW as the 'Van' is now a Campervan (DVLA Van with windows!) in honouring the warranty. I have nearly 2 years left on the Warranty?
My local VW Van dealership have not always been the easiest to deal with shall we say with my previous VW. Many thanks Paul

 

[Spaghetti]

I’ve had warranty work and provided it was not something that was modified or removed for the conversion then I’ve not found it to be an issue. Dealers are quite familiar with conversions.

Items that have been modified or removed and refitted could be a sticking point though.

 

[Deleted Member]

With any vehicle warranty it's always best to assume the worst and that they'll dismiss all claims, then if by chance they do agree to cover a claim they will have excelled in your expectations.

I had a Subaru dealer refuse to replace a faulty crank position sensor because I had fitted a different backbox.

 

[t0mb0]

Most conversion bits won’t affect it. Remaps are different, a remap could make any warranty claim involving the engine/drivetrain very problematic.

 

[Whiz]

I’ve had warranty work and provided it was not something that was modified or removed for the conversion then I’ve not found it to be an issue. Dealers are quite familiar with conversions.

Items that have been modified or removed and refitted could be a sticking point though.

Many thanks @Spaghetti - makes perfect sense. Cheers Paul

 

[Whiz]

With any vehicle warranty it's always best to assume the worst and that they'll dismiss all claims, then if by chance they do agree to cover a claim they will have excelled in your expectations.

I had a Subaru dealer refuse to replace a faulty crank position sensor because I had fitted a different backbox.

Like your thinking @Insert Coin ... to a degree!! They do love to find a way NOT to do the work ...and not not much of a smile! Great user name btw.

 

[Keefff]

My van arrived brand-new with new conversion. The auto latch on the slider door wasn’t working. I took it to VW, they confirmed the factory had fitted the unit in the door post, but wouldn’t do any investigation work until I had removed the ‘retro-seat’ (RIB bed) and all of the carpet lining on the left side in the back! Fair one I suppose it wasn’t their kit!

 

[Phil_G]

Mine goes to JCT Sheffield who are Cali specialists, so they know all about camper conversions, its not a problem.
They also supply such as Hillside Leisure with raw vans.

 

[Whiz]

My van arrived brand-new with new conversion. The auto latch on the slider door wasn’t working. I took it to VW, they confirmed the factory had fitted the unit in the door post, but wouldn’t do any investigation work until I had removed the ‘retro-seat’ (RIB bed) and all of the carpet lining on the left side in the back! Fair one I suppose it wasn’t their kit!

@Keefff , God that was PinA I bet... I know what you're saying .... but... still seems a bit pretty.
Kind you K guess I should expect the worst ...
Cheers and take care. Paul

 

[Whiz]

Mine goes to JCT Sheffield who are Cali specialists, so they know all about camper conversions, its not a problem.
They also supply such as Hillside Leisure with raw vans.

Thanks @Phil G. I have used a Hollis Autotech to do all my.rlectrics and general Servicing in Deeping St James, South Lincs. Great guys and reasonable... half the labour of VW ...take care