New T6.1 front door locks frozen

[David H]

I took delivery of my brand new T6.1 Kombi on 23 December 2020 and since then I have not been able to open the front doors 5 times. The door handle moves but nothing unlocks. I have managed to get into the van via the sliding door and getting to the driver's seat between the two captain seats. Far enough its been cold but my last T6 Transporter never suffered this problem. I live in Scotland not in a European ski resort!

Has anyone else had a problem with T6.1? Is there a warranty fix?

 

[mmi]

May be not frozen but needs dealer's attention, have a look here ---> https://www.t6forum.com/threads/drivers-external-door-handle-t6-1.23886/