Fair play @Insert Coin. As you said originally he has filled the ad blue at least twice, so can’t claim that he doesn’t know.
Just A Warning For T6 Euro 6 Diesel Owners
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Pan8zer
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Yip sad but true if he was not shown the correct method ??Blimey, I trust you'd given him sufficient training on the van you supplied @Insert Coin. I can see tribunal lawyers rubbing their hands already
Sorry old school here swift kick to the cock and the encouraging word you feken arsehole
That’s of your pay
But alas that does not work anymore
Common sense ???
"AdBlue is a non-toxic liquid that’s colourless in appearance and is essentially a solution of water and urea – a substance found in urine. "
Was that a pun @Jean-Louis Bourdon
The hazard of leasing vehicles. When things like this happen you are at the mercy of the dealer. And they are showing no mercy at all.
Drain, flush and replace filters. Use fuel system cleaner on the next few tanks and i suspect it will be fine. It is water, not petrol. Petrol wrecks seals, water doesn't.
Ask a diesel specialist for a second opinion. I can guarantee that if the adblue tank had leaked into the fuel tank and it was a warranty job, they would only be replacing the split tank and the filter.
Drain, flush and replace filters. Use fuel system cleaner on the next few tanks and i suspect it will be fine. It is water, not petrol. Petrol wrecks seals, water doesn't.
Ask a diesel specialist for a second opinion. I can guarantee that if the adblue tank had leaked into the fuel tank and it was a warranty job, they would only be replacing the split tank and the filter.
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I don't doubt the dealer is milking it, I suppose they want to ensure the vehicle has no further issues down the line so are being ultra cautious.
My fleet policy is picking up the tab, and the dealer knows this.
The employee came in for his disciplinary on Wednesday -
His argument for leaving the tank until it showed 45 miles was because he doesn't fill up with diesel until it gets into the red, same for the adblue. I can see his point of view on this, wrong as it may be.
Because he couldn't find any adblue in the yard he was forced to buy it in a rush from Halfords, that was our fault. We had adblue here, he just needed to call his line manager to ask where it was kept.
It was dark and raining when he filled the vehicle up and he couldn't see what he was doing. He's a plumber, he has torches, he could use his phone torch or he could have moved the van into the light at the car park.
He was told by Halfords to put 20 litres in, it's their fault he overfilled it. It shows you clearly on the display how much to put in, if in doubt ask your line manager, not a Halfords cashier.
This is the first time it's needed adblue since he's had it from new. Bollocks, he's done 15,000 miles so he must have topped it up previously.
It's the companies fault for buying these stupid vans that need adblue, nobody else's van needs this. Obviously not aware of Euro 6 regs, and there's 15 more vans in total that need adblue, he's not being singled out.
Claims the tank only needs flushing out and we are making an unfair example of him. If only we could just flush the tank out.
He refused to concede any of these points, didn't have even a shred of remorse, made no apology and insisted on returning to work with a new van and wanted a vehicle without adblue.
Needless to say he is currently seeking employment, absolute throbber.
My fleet policy is picking up the tab, and the dealer knows this.
The employee came in for his disciplinary on Wednesday -
His argument for leaving the tank until it showed 45 miles was because he doesn't fill up with diesel until it gets into the red, same for the adblue. I can see his point of view on this, wrong as it may be.
Because he couldn't find any adblue in the yard he was forced to buy it in a rush from Halfords, that was our fault. We had adblue here, he just needed to call his line manager to ask where it was kept.
It was dark and raining when he filled the vehicle up and he couldn't see what he was doing. He's a plumber, he has torches, he could use his phone torch or he could have moved the van into the light at the car park.
He was told by Halfords to put 20 litres in, it's their fault he overfilled it. It shows you clearly on the display how much to put in, if in doubt ask your line manager, not a Halfords cashier.
This is the first time it's needed adblue since he's had it from new. Bollocks, he's done 15,000 miles so he must have topped it up previously.
It's the companies fault for buying these stupid vans that need adblue, nobody else's van needs this. Obviously not aware of Euro 6 regs, and there's 15 more vans in total that need adblue, he's not being singled out.
Claims the tank only needs flushing out and we are making an unfair example of him. If only we could just flush the tank out.
He refused to concede any of these points, didn't have even a shred of remorse, made no apology and insisted on returning to work with a new van and wanted a vehicle without adblue.
Needless to say he is currently seeking employment, absolute throbber.
yes, attitude not helping
be careful posting HR related stuffs here, could be held against you if further litigations
be careful posting HR related stuffs here, could be held against you if further litigations
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It's ok dude, he's not a member and I struggle to believe he's capable of joining a forum if he's unable to differentiate between a diesel filler cap and an adblue filler cap.
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So we got the van back, it's been running ok for about 4 weeks now, it's just the matter of a £6500 +vat insurance claim.
D
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Ouch!
I can't see how the dealer is justifying stripping the engine, if the adblue was added in place of diesel, the engine would have stopped because the adblue thinned the fuel to the point it would not ignite, ergo the engine stops,it's not like he's put the adblue in the oil filler hole and it's swimming around the oilways causing bearing damage, inside the cylinders there is water vapour produced during normal running, nothing the engine can't handle. The fuel filter would have retained most of the water.
Drain the tank, change the filter and it should be fine.
Drain the tank, change the filter and it should be fine.
The lad I work with did the same thing to his Van and I think VW charged him £1700 to replace and clean parts of the fuel system, this was a couple of months back now.
A
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Time to set the reminders on your phones, mine is set for the 1st of every month
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I think they tried to explain that his diesel tank was 3/4 full, the diesel wasn't massively diluted so the van ran for a while with the adblue sloshing around the entire fuel system until it conked out.
The driver tried to crank it over again around 20 times to try and restart it, compounding the issue.
The van's on lease from that dealer, they want to ensure the van is 100% so there's no recurrence later on in the vans life, either whilst it's on lease with us or back on the retail stock.
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