Insurance Companies

Mine just from Adrian Flux came in £12 on last year at £531 +AV
I can never work out how they come to prices for insurance my insurance is for £38,000 but they state until AV is confirmed only market value will be paid out so why is the insurance premium not for the market value and the additional AV to make up the differance so if the market value of my van is 20K started life as a panel van why does the premium not reflect a 20k van
I am sure someone on here tried that move and could only get an AV for the sum insured ie 20k
Kind regards
confused of Dartford 😂 😂
Just had an email from AF they have processed the AV but only for £37,000 which is OK but because I said value of 38K and they said 37K I just got a refund on the premium to reflect the reduction on value which I didnt expect.
 
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