Pull the fluffy stuff off as much as you can, a lot of the adhesive came away with mine when I did that then it is a case of WD40 an old credit card or similar piece of plastic and some good old fashioned elbow grease, that got rid of mine. You can use a heat gun but make sure you don't leave it on too long, pretty sure if you cock it up with one of them any damage won't be covered under warranty!