Help!!! remote tailgate lock not working!

minmax89

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T6 Pro
Hi everyone,
Got out the van yesterday and tried to open the tailgate (LWB panel van) and it was 'locked'. I tried to unlock it with the fob a few times and it wouldnt unlock (could hear it clunk the rest of the locks). Went to the side slider, opened that fine, operated the central locking again a few times, went back to the tailgate door and it opened. Thought, "that's odd".
When I got home though, tried it again and it stayed locked. It now wont open at all! Wouldn't open at all today either.
I have to go and do a job on Monday and really need the tailgate to open. The tailgate door has basic ply-lining on the back and I think I may be able to enter the back through the side slider and hopefully get this ply panel off to have a look.

Can any of you experts help in where to start diagnosing what the problem might be? I can not hear the central locking actuator clunking when I operating the central locking from the key fob button, if that helps.

My local VW garage can't look at it till middle of next week. I don't mind that I suppose but if i can temporarily lock/unlock the tailgate door from the inside just to get me through the next few days (or order new parts to replace after diagnosing the issue) that would be good. Also, if it is just a part to replace I wont nead to leave it in the garage for a day (which is like losing a left arm when working)

Hope you can help.

Many thanks everyone!

Adam
 

oldiebut goodie

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My barn door was playing up like that for a while and I found that by pushing the latch away instead of pulling whilst pressing the button it unlocked, it was only a matter of 1mm or so that did the trick. Worth a try. Presumably it is just a little bit of mis-alignment that stops the remote working.
 

minmax89

Member
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T6 Pro
My barn door was playing up like that for a while and I found that by pushing the latch away instead of pulling whilst pressing the button it unlocked, it was only a matter of 1mm or so that did the trick. Worth a try. Presumably it is just a little bit of mis-alignment that stops the remote working.
thanks pal, but it seems tailgate version is quite the different set up compared to barn doors. On mine, its not a 'moving' handle but a fixed one with a button underneath/behind it. So the only way to open from the outside is to press the button (which electronicly releases door) and then pull the whole door to open. Still, I just nipped out and tried what you suggested though but unfortunately that didnt work.
 

minmax89

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T6 Pro
I got a chance to investigate this yesterday. It appears I need a new button/switch.

Below is a video of my findings.

Also, I found this thread which seems to be an identical problem. Delighted I found it.


As you will see the mechanism for releasing the door works when I bridge the blue connector (to simulate the external button/switch). So I need a new switch but can't seem to confidently see whether I need part number 7E0 927 235 or 7E0 827 315? @Pauly is there any light you can shed please? I have a colour coded rear cover so need to re-use this part.
 

Pauly

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Never been there I’m afraid so not much I can add, only have the other thread to go by so would just follow that I think
 

minmax89

Member
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T6 Pro
Never been there I’m afraid so not much I can add, only have the other thread to go by so would just follow that I think
Thanks @Pauly. I have just ordered this:

from your help on that other thread I'm 99% sure this is what I need. Will update this thread soon as I recieve and fit said item.


On seperate note Pauly, do you supply everything to fit a power latch for tailgate?
 
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