Carplay crackle

[Alster]

Has anyone had any luck getting the carplay intermittent crackle fixed on a 6.1 composition colour yet?? Mines in for a service in a week or so and wondered if there’s any point in asking them to look at it again.

 

[laidbackian]

I fixed mine by doing a full reset. It’s a bit of a pain but has been good since.

Here's exactly what I did.

- Disconnect the USB cable from the van. Turn the ignition off completely.

- Turn the key back on to power the van.

- Change the Privacy settings on your Head-Unit to the least secure.

- Do a full factory-reset of the head unit. Read the alerts as it sometimes says it hasn't done it properly. It took me 2 attempts.

- Reconnect to the VW WeConnect App on your phone; this needs your VIN number and connects to your van directly from VW.