Thank you - done! Appreciate the fast response.
Just had a look and you cancelled your auto renew on the 27th jan the day the payment was taken so lets please stop the pretence
You messaged me after you had cancelled it asking me to cancel it, then subsequently started a paypal case against us claiming we had taken fraudulent payment from your account and it seems paypal gave you an answer this morning
Sorry if i wasnt feeling overly helpful towards you, just think how many threads i could have responded too in the time i spent looking up your forum account/looking up your paypal account and then tooing and froing with paypal staff over the hold they put on our account because of an active fraud case
Shall i total up my time and send you a bill ? Then we can knock your refund off that amount ?
You messaged me after you had cancelled it asking me to cancel it, then subsequently started a paypal case against us claiming we had taken fraudulent payment from your account and it seems paypal gave you an answer this morning
Sorry if i wasnt feeling overly helpful towards you, just think how many threads i could have responded too in the time i spent looking up your forum account/looking up your paypal account and then tooing and froing with paypal staff over the hold they put on our account because of an active fraud case
Shall i total up my time and send you a bill ? Then we can knock your refund off that amount ?
Oh, this is disappointing, very disappointing.
@cboyce - you asked a question and, within 6 minutes, I tried to help/guide. I was completely unaware that a fraud case had been raised with PayPal. I totally understand that people are reviewing how they are spending their money during these crazy times - I get that. However, I don't get why the forum admin have to defend themselves against an inappropriate case raised.
Being an admin or moderator is a bloomin thankless task, in my opinion. A lot of work goes on behind the scenes keeping this site up and running for the benefit of ALL members, whether they pay a subscription or not. I don't know whether they are compensated in any way for their efforts. Regardless, no-one needs to be faced with a pile of steaming poo to be cleaned up (eg a vexatious "fraud" case) before cracking on with site admin / moderating (whether that is their job, their hobby, their interest or just their good will.)
People might work out that I'm "disappointed". Play nicely! I'll get off my soapbox now.
I cancelled the Paypal element after I saw it go out of my account and PayPal told me how to do that (I hadn't realised that was a thing). I didn't know whether there was anything I had to cancel at this end too, though. I also emailed the folk at T6 via their PayPal email account twice about having the money taken out and received no answer either time. I then asked the question here as I emailed them again via this forum's email address a couple of days ago and didn't get a reply here. Struggling to see what I could hav done different, to be honest...
I deliberately left my initial forum post here vague so as not to embarass anyone or cause any problems. It's a shame you didn't reply to any of the emails I have sent previously, or the private message I sent you this morning, choosing instead to post your reply here.
Well, you could have asked/ contacted the moderators on here. It's not so difficult.
Secondly to cancel your auto renew after the payment has gone through totally legitimately and legally and then to contact PayPal saying it was fraud is deceitful, dishonest and pretty disgusting behaviour in my honest opinion.
I did ask through the correct channels. Three times...
But, I've struck a nerve and upset a lot of people, so I'll bow out now. That was never my intention, and I apologise.
jonbigland
New Member
How do you cancel subscription ? i did this on paypal ages ago yet the new subscription has been taken again . i have searched my account to no avail !!!
Welcome to the Hotel California... you can check out but you can never leave!
Why would anyone want to leave anyway....i may be sad but this forum is great entertainment !!
That was worth my VIP membership right there.
