Hi all,
2017 Highline, just seeing if anyone can throw a little light on an issue before I call VW Assist, the vehicle was purchased on my behalf in May 2018 by a camper conversion company and stood in there yard until approx beginning of Feb this year when it went in to there workshop for the camper conversion, the first time I saw the vehicle was when I collected the completed vehicle from them 2 weeks ago, it drove the approx 120 odd mile back home well with no issues.
The day after I went to start it and battery was dead flat, jumped started it took it for a good run got back left it an hour and went to start it again and dead flat again , took battery out and down to local motor factors who bench charged it over night and tested it, although it was fully charged when collected the guy in the factors said something didn't seem quite right , it wasn't until this point that I found out that VW had been having trouble with a batch of Moll Batteries and we're replacing some under warranty , so on advise from a forum member and prior to re fitting the battery I gave VW Assist a call and explained the situation , as this was just the call centre and not a technician they said they would send someone out within the hour , excellent service and an hour later a AA van turned up only then found out that the AA do call outs on VWs behalf.
The guy re fitted the battery and tested it and reported that the battery was fully charged but with the engine running it wasn't showing the right amps going back in to the battery, but because the battery had been bench charged and was showing full he was unable to do anything re VW warranty work and advised that I just run it and if it goes flat again re call VW Assist and ask that a VW Technician calls out to the issue.
After using the van for a week or so all has seemed ok until today when the battery seemed a little sluggish when starting again decided to take it for a 20/30 min run but when I got on to the open road I was unable to get above 3000 rpm decided to cut the journey short and return home, when I had pulled back on the drive I tried the revs again and even with my foot to the floor it would not climb above 3000 rpm , just wondering if the battery and loss of power are connected or if anyone can throw any light on this before the VW Assist call goes out,
Sorry for the long winded post but thought you better to have all the info
2017 Highline, just seeing if anyone can throw a little light on an issue before I call VW Assist, the vehicle was purchased on my behalf in May 2018 by a camper conversion company and stood in there yard until approx beginning of Feb this year when it went in to there workshop for the camper conversion, the first time I saw the vehicle was when I collected the completed vehicle from them 2 weeks ago, it drove the approx 120 odd mile back home well with no issues.
The day after I went to start it and battery was dead flat, jumped started it took it for a good run got back left it an hour and went to start it again and dead flat again , took battery out and down to local motor factors who bench charged it over night and tested it, although it was fully charged when collected the guy in the factors said something didn't seem quite right , it wasn't until this point that I found out that VW had been having trouble with a batch of Moll Batteries and we're replacing some under warranty , so on advise from a forum member and prior to re fitting the battery I gave VW Assist a call and explained the situation , as this was just the call centre and not a technician they said they would send someone out within the hour , excellent service and an hour later a AA van turned up only then found out that the AA do call outs on VWs behalf.
The guy re fitted the battery and tested it and reported that the battery was fully charged but with the engine running it wasn't showing the right amps going back in to the battery, but because the battery had been bench charged and was showing full he was unable to do anything re VW warranty work and advised that I just run it and if it goes flat again re call VW Assist and ask that a VW Technician calls out to the issue.
After using the van for a week or so all has seemed ok until today when the battery seemed a little sluggish when starting again decided to take it for a 20/30 min run but when I got on to the open road I was unable to get above 3000 rpm decided to cut the journey short and return home, when I had pulled back on the drive I tried the revs again and even with my foot to the floor it would not climb above 3000 rpm , just wondering if the battery and loss of power are connected or if anyone can throw any light on this before the VW Assist call goes out,
Sorry for the long winded post but thought you better to have all the info
