Warranty

[Moss]

hi I have purchased a lovely van, private sale. Previous owner brought it from a supposedly reputable conversion company . I have all paper work re conversion from van company and have also have a electrics problem. Should that warranty be honoured to myself now as new owner.

 

[Teesix]

Yes it should be. It's the conversion which is warranted, not the owner.

 

[James1000]

Who was the company when was it done?

 

[Moss]

I thought it was the conversion but they are saying it’s the person who initially purchased the van. Without naming and shaming them YET, Need to see how I stand.

 

[Moss]

Told warranty out with change of ownership

 

[Pete C]

That doesn’t sound fair. Before you name the converter, what’s the problem ?

Pete

 

[James1000]

Told warranty out with change of ownership

Just name them - no point hiding it - there are comments on dealers here where they have been countered with good responses and this could help you if someone else has been in this position.

A warranty is on the product not the owner.

 

[DXX]

If you haven’t already put the complaint / request in an email, if they reply with the same response tell them you are taking it to Trading Standards and leave a Business Review on this forum.

 

[RichDavies82]

Everyone’s holding their breath thinking “please don’t let it be the converters who did mine”!

 

[czmate1999]

Any news on this?