I know that this is an old thread, but my mother-in-law has just taken up my Sunday afternoon insisting that the radio in their new car is defective.
She has recently bought a T-Roc and I think that the VW infotainment system is the least pensioner friendly system ever!
My afternoon was largely wasted due to the VW Dealer selling my in-laws what he wanted rather than a car that suited them!
The last thing that is needed for any 80 year old driver is additional distractions!
The idiot of a salesman told my in-laws that they wouldn't want a satnav as they could use google maps on CarPlay.
So, they turn on the infotainment system and struggle like hell to avoid having the radio on and use google maps at the same time. This is seemingly a task which is akin to brain surgery to them both and I wish to god they didn't buy the bloody car!
I tried setting the "start-up volume" at zero in the hope that this would shut up the radio, but maintain the volume in Google Maps. The media volume can only be reduced to level 3 and this also changed the media volume, so the radio still come on quietly whilst Google Maps whispers instructionsto my nearly deaf father-in-law, so all in all this has not been good!
Now every time they set off, they are like some sort of sketch consisting of .... "Can you hear something dear"..... "Watch where you're going"..... "We're lost".... "The bloody sat nav's not speaking to me!".
My explanation (that they don't really have a satnav) sent father-in-law into a grumpy mood, where he just kept on telling me "it does have satnav I've used it! I just need the radio off!"
So, I proceeded to tell him that this was simply an interface showing maps from his iPhone and if he wanted the radio off he simply needs to stop pressing the radio button!
"But sometimes I want the radio on, and then it won't go off!"
So, I told him to open the Apple Music app and then pause the music. This would stop the radio from playing..... This blew his mind!
When I left today, I got the clear impression that they were bewildered and grossed dissatisfied with my explanation! I can't blame them really.... to an 80 year old technophobe, the way that the VW infotainment system works is crazy unless you want to listen to the radio 100% of the time!