LED headlights - anyone used these ones......?

 
Ah, thank you. I saw that thread and didn't realise they were the same ones!
 
I've got a set of T6.1 ones from them and one of the daytime leds isn't lit up anymore, they were all like oh yes we'll sent you a new one but haven't seen anything since November.
They just try to fob me off twice now saying it'll take 40 days because new stock is coming from China and then oh oops sorry they're out of stock again so please wait another 40 days, assume this will be like this until my years warranty is up.

There's no real customer service other than some badly written messages on ebay, contact pages on their website get no response whatsover.
 
I've got a set of T6.1 ones from them and one of the daytime leds isn't lit up anymore, they were all like oh yes we'll sent you a new one but haven't seen anything since November.
They just try to fob me off twice now saying it'll take 40 days because new stock is coming from China and then oh oops sorry they're out of stock again so please wait another 40 days, assume this will be like this until my years warranty is up.

There's no real customer service other than some badly written messages on ebay, contact pages on their website get no response whatsover.
This is what puts me off the most
 
This is what puts me off the most
If I'd known this I wouldn't have bought them!

I really dislike the look of the Audi THQ ones but I think it's the only other option and at least will have a better customer service backing it up if it goes wrong.
 
If I'd known this I wouldn't have bought them!

I really dislike the look of the Audi THQ ones but I think it's the only other option and at least will have a better customer service backing it up if it goes wrong.
You'd hope so wouldn't you?

My pal has a set of the T5.1 version from THQ - the DRL drivers gave up and after a bit of back and forth, they sent him some new ones.
We still have to take the bumper off, take the lights apart and replace the drivers, but at least that was something.

I have written to Vanstyle today about my headlights, whatever complicated name they were given, and the projector basket coming loose.

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Their reply? We don't carry spare parts for these.
They're out of warranty, but they have only been in the van 30 months and there seems to be no support for repair. Whatever happened to right to repair anyway?!

I recently repaired my Clio 172 headlights with the adjusters from a BMW E39, but I can't see myself being able to do that with these.
 
I think they just don't care anymore, if you stop buying tuff from them someone else will so why put any effort in
 
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