eCall Battery - Telematics 75 - B1916F2 B1916F4, B1916 F2 F4

Since collecting our 08/2021 T6.1 Combi, VCDS has highlighted code B1916 F2, eCall Battery Used Up.

This was a false positive as VCDS was indicating a battery charge level of 94%.
I suspect that the van had been laid up for some weeks prior to sale and the eCall / Telematics battery had dipped below a certain threshold.
I left the code, to see if it would clear itself - which it has not.

A week ago, the boss commented 'that feckin PoS has another fault on the screen'

Display.jpeg

To be fair, she was correct - an historic fault on a healthy eCall battery had now morphed into something more impactful.
A quick scan of module 75 now produced two codes - the historic B1916 F2 plus a new B1916 F4

VCDS Scan.jpeg

As you can see, the battery charge is 94%, I suspect the second code is time or mileage based after the first code is set ?

There are a number of threads on the RossTech forum about clearing the code by teaching-in a new eCall battery, I thought it would be interesting to dig into the eCall battery itself.
The cell is located in the eCall unit, which is directly behind the speedo/tacho unit - there are several threads on how to access it.

eCall Unit.jpeg

The unit is held in place by two tangs on the LH side, flip it over and you will see a battery housing retained by a small cross-head screw.
Release the connx and extract the battery.

Battery 1.webp

Battery Connx.webp

I set to with a scalpel and soon had the eCall battery opened up.

Battery Strip 1.webp

Battery Strip 2.webp

Volts Out.webp

Schematic.webp

Given the price of £80-90, someone is making a LOT of profit on a unit which contains two Lithium Polymer (LiPo) cells and a 10K ohm resistor.

A healthy LiPo cell will deliver appx 3.7v, ranging from 4.2 v at full charge to 3.2v when discharged.
I was measuring 7.87v red-black, and 3.94v red-yellow and yellow-black, confirming both cells in a good state of charge as shown in VCDS.
I wrapped the terminals and sealed the two cells together with heat-shrink.

This may be useful info for anyone looking to check the health of their eCall battery.

With the battery reinstalled, eCall unit relocated and speedo/tacho in place, it is back to VCDS.
Goto: Module 75 Telematics -> Basic Settings -> Resetting the history of the emergency call battery

VCDS 1.webp

Press Go

VCDS 2.webp

You will see the message 'Not Running'; this is not an error, the task completes in mS and this would ideally say 'Completed'
Cycle the ignition, then run a full scan to check your work:

Full Scan.webp

Display After.webp

As with all online articles, you attempt this repair at your own risk.
This method worked well for me, however I accept no liability for your ham-fisted incompetence.
 
Since collecting our 08/2021 T6.1 Combi, VCDS has highlighted code B1916 F2, eCall Battery Used Up.

This was a false positive as VCDS was indicating a battery charge level of 94%.
I suspect that the van had been laid up for some weeks prior to sale and the eCall / Telematics battery had dipped below a certain threshold.
I left the code, to see if it would clear itself - which it has not.

A week ago, the boss commented 'that feckin PoS has another fault on the screen'

View attachment 315643

To be fair, she was correct - an historic fault on a healthy eCall battery had now morphed into something more impactful.
A quick scan of module 75 now produced two codes - the historic B1916 F2 plus a new B1916 F4

View attachment 315648

As you can see, the battery charge is 94%, I suspect the second code is time or mileage based after the first code is set ?

There are a number of threads on the RossTech forum about clearing the code by teaching-in a new eCall battery, I thought it would be interesting to dig into the eCall battery itself.
The cell is located in the eCall unit, which is directly behind the speedo/tacho unit - there are several threads on how to access it.

View attachment 315644

The unit is held in place by two tangs on the LH side, flip it over and you will see a battery housing retained by a small cross-head screw.
Release the connx and extract the battery.

View attachment 315639

View attachment 315640

I set to with a scalpel and soon had the eCall battery opened up.

View attachment 315641

View attachment 315642

View attachment 315649

View attachment 315645

Given the price of £80-90, someone is making a LOT of profit on a unit which contains two Lithium Polymer (LiPo) cells and a 10K ohm resistor.

A healthy LiPo cell will deliver appx 3.7v, ranging from 4.2 v at full charge to 3.2v when discharged.
I was measuring 7.87v red-black, and 3.94v red-yellow and yellow-black, confirming both cells in a good state of charge as shown in VCDS.
I wrapped the terminals and sealed the two cells together with heat-shrink.

This may be useful info for anyone looking to check the health of their eCall battery.

With the battery reinstalled, eCall unit relocated and speedo/tacho in place, it is back to VCDS.
Goto: Module 75 Telematics -> Basic Settings -> Resetting the history of the emergency call battery

View attachment 315646

Press Go

View attachment 315647

You will see the message 'Not Running'; this is not an error, the task completes in mS and this would ideally say 'Completed'
Cycle the ignition, then run a full scan to check your work:

View attachment 315655

View attachment 315654

As with all online articles, you attempt this repair at your own risk.
This method worked well for me, however I accept no liability for your ham-fisted incompetence.
Brilliant write up, has just helped us out. Thanks a lot for sharing
 
Thanks for the information, very helpfull indeed. The problem I've got is, when it comes to vans, I am "ham fisted", but I'll get the job done somehow?
 
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