Ok, so I’m pretty confident I have a failing SOS e-call backup battery on my 2021 T6.1.
I get the ever so helpful “Emergency Call Restricted. Workshop” alert. However, absolutely everything continues to work just fine.
I’m adamant I’m not paying a dealer to solve a problem that’s been designed in.
I need ‘proper’ diagnostic tools to confirm the suspicion and, if I’m right, might specifically need ODIS-s as part of the fix. My cheap little Ancel VD500 OBD tool doesn’t have the functionality.
I don’t want anything that relies on ‘credits’ or a subscription or similar nonsense. I want something I can keep in the garage and expect work without ‘faff’ on the odd occasion there’s an issue with the van.
I’ve been nosing around forums such as MHH Auto and Auto GMT and found them to be quite unfriendly places, generally assuming a level of knowledge I don’t yet possess. A lot of forums in this space also want to charge a £30 registration fee, without it being clear what sort of resources support they actually have.
What I’m not clear on is how useful ODIS would be to me as a home mechanic without being about to use its online/logged in functionality. Some forums seem to suggest there are ways around this…
My hope would be that I can still diagnose/fix things, I can’t see why I would need to do security related tasks, which I think might be where the online account becomes a requirement?
Specifically, I want to be able to re-initialise the backup battery in the J949 SOS control unit once I’ve replaced it. After that, I just want a 'useful' tool for general diagnostics and fixes to save on dealer trips.
Essentially I’d be replicating the steps here;
For anyone else with SOS e-call problems, the following was also useful context;
I get the ever so helpful “Emergency Call Restricted. Workshop” alert. However, absolutely everything continues to work just fine.
I’m adamant I’m not paying a dealer to solve a problem that’s been designed in.
I need ‘proper’ diagnostic tools to confirm the suspicion and, if I’m right, might specifically need ODIS-s as part of the fix. My cheap little Ancel VD500 OBD tool doesn’t have the functionality.
I don’t want anything that relies on ‘credits’ or a subscription or similar nonsense. I want something I can keep in the garage and expect work without ‘faff’ on the odd occasion there’s an issue with the van.
I’ve been nosing around forums such as MHH Auto and Auto GMT and found them to be quite unfriendly places, generally assuming a level of knowledge I don’t yet possess. A lot of forums in this space also want to charge a £30 registration fee, without it being clear what sort of resources support they actually have.
What I’m not clear on is how useful ODIS would be to me as a home mechanic without being about to use its online/logged in functionality. Some forums seem to suggest there are ways around this…
My hope would be that I can still diagnose/fix things, I can’t see why I would need to do security related tasks, which I think might be where the online account becomes a requirement?
Specifically, I want to be able to re-initialise the backup battery in the J949 SOS control unit once I’ve replaced it. After that, I just want a 'useful' tool for general diagnostics and fixes to save on dealer trips.
Essentially I’d be replicating the steps here;
For anyone else with SOS e-call problems, the following was also useful context;


