Ablemail ABB-07 Bluetooth battery monitor - connection issues [Resolved]

[Pete C]

Anyone had any issues with this device ?

I bought one from Ablemail during the week, and have tried to get it fitted and operational with my Ablemail 12-12-30 charger.
I have followed the instructions to the letter, and whilst the App can see the device, it won't connect to it properly, with the error "No serial communication".

I have emailed Ablemail, but of course it's the weekend, so I don't expect a response quickly.

Anyone else had similar problems ?

Thanks,

Pete

 

[Pete C]

Well to give them credit, they have come back to me on a Saturday. Being looked into.

Pete

 

[Dellmassive]

@Jollyvan and @Lord Mfwic did rock this combo.....?

 

[Jollyvan]

@Pete C I have found connection issues and only connects reliably when the vehicle is running.

 

[Pete C]

Thanks for that, I've tried it with engine running, and with a mains battery charger connected to the starter battery to ensure the Ablemail charger is active.
Getting a bluetooth connection isn't the issue.

The suggestion from Ablemail is that it is an incompatibility with the latest version of the App, and my older Ablemail charger. Will see what they say hopefully soon.

Pete

 

[Mike23864]

Thanks for that, I've tried it with engine running, and with a mains battery charger connected to the starter battery to ensure the Ablemail charger is active.
Getting a bluetooth connection isn't the issue.

The suggestion from Ablemail is that it is an incompatibility with the latest version of the App, and my older Ablemail charger. Will see what they say hopefully soon.

Pete

Martin at Ablemail gives great customer service in my experience.
I’ve rung him a couple of times with queries and he’s talked me through solutions.

 

[Pete C]

Yes, I've had an update from them today (Sunday).

Pete

 

[Pete C]

Turns out my (older model) Ablemail charger is not compatible with the Bluetooth module, unless I send it back for re-programming. Which is a pain as it is in use, and mounted under my driver’s seat.

Pete