Trim only warranted for six months. And they will say that an inappropriate cleaning product has been used. Nobody else has had this problem, sir....
Carbon wrap them.
The T5.1 was not as well built as the T5, and when I looked over the T6 all I could see was penny-pinching and cheap trim. The light switch on the Highline no longer has the brushed chrome trim. The aluminium look insert on the mfsw is now shiny black plastic. The instrument binnacle reeked of cost cutting.
The finish of the step lights on your Cali come as no surprise. VW Need to get their act together and start putting some real quality back in their vehicles