I purchased two vans from the Managing Director of Platinum. Unfortunately, the first one developed an issue within the first month. To his credit, he went above and beyond to make things right and managed to source a replacement vehicle promptly.
I’m sure the deal still worked out profitably for him, but overall, I have no complaints. His commitment to customer satisfaction was clear.
He always picked up the phone when I called him even when I was in a bit of heat sometimes.