took my vehicle to the VW garage in Cheltenham today for its first inspection and oil change.
When I arrived home after collection these was an email for me with a little short video showing me the underside, the tyres, the drive shafts and brake wear etc with a commentary by the mechanic explaining what he could see.
I was really impressed and it gave me a visual assurance that they had done what they said.
All in all it was a very pleasurable experience and the service staff were both knowledgeable and helpful.
The only negative was they wanted £209 to upgrade my satnav to Apple CarPlay so I declined that option.
When I arrived home after collection these was an email for me with a little short video showing me the underside, the tyres, the drive shafts and brake wear etc with a commentary by the mechanic explaining what he could see.
I was really impressed and it gave me a visual assurance that they had done what they said.
All in all it was a very pleasurable experience and the service staff were both knowledgeable and helpful.
The only negative was they wanted £209 to upgrade my satnav to Apple CarPlay so I declined that option.