Eye watering costs
- Thread starter willythepooh
- Start date
They were telling you porkies
I’ll contact VW customer services tomorrow and complain.They were telling you porkies
Shouldn't the complaint be directed at the dealer?
Fair comment if you're using VWCS to confirm the dealer misled you.Not if they said no and VWCS say yes. But I can complain to both I suppose.
The warranty portion of the All in one lasts for 2 years, the service element lasts for 3 years. You should have this on the confirmation email from when you took out the plan.
My previous T6 didn't need the brakes changing until 104k, and I'm currently on 90k in my T6.1 and the disks are looking good ish. All that said most of my miles are done on the motorways and I rarely carry much of a heavy load. At the last VW service, guess what? VW said the rears were at 90% worn and 70% on the front. I went immediately to my local garage to have new tyres fitted and asked them to look at the brakes, guess what? He just laughed and said we'll look at them at the next service , in about 20k, but they will probably be fine then too.
In either case did they acthally put verniers on them?
Volvo are the only dealers I've come across that actually do so - I believe their franchise terms reqhire it. Police workshops do the same.
Everyone else tends to just glance at them, consult the tarot cards and invent a percentage based upon nothing acthally substantive. In that regard Derek down your favoured back street shed is no better whatsoever than the chap in the smartly ironed overalls at the dealer. If neither of them actually measured then theyre both talking bollocks. That he told you what you wanted to hear is meaningless if he based it upon a visual impression and a session with the tea leaves.
all this percentage reminds me of the healthcheck VW did on my polo GTi a few years ago, where they reported my spare was 40% worn and needed replacing, the idiot hadnt noticed it was a space saver tyre never used and had a lower tread depth to start with, where do they get their technicians??
I still don't see how his tea leaves divine the future better than anyone else's.
If it isn't being properly measured any talk of percentages or predicted life remaining js a nonsense. The only difference is that you prefer this chaps brand of nonsense because it happens to favour your wallet.
With regard to ‘where do they get their technicians from ?’, I had hell of a job understanding the one who did my Healthcheck video.
Caught a few English sounding words, but not much else.
Sounds like a routine that they are bored of, day after day.
Is a technician a mechanic ? I doubt it.
Caught a few English sounding words, but not much else.
Sounds like a routine that they are bored of, day after day.
Is a technician a mechanic ? I doubt it.
True mechanics were skilled practical engineers. They could fabricate, turn new new parts from billet, all that sort of malarkey, because in may cases spares were unobtainable, particularly post war.
Technicians, a sort of cross between an engineering diagnostician and a fitter, are all we've really had for half a century or more. Mechanics disappeared from dealers and garages from before most of us were born.
Technicians, a sort of cross between an engineering diagnostician and a fitter, are all we've really had for half a century or more. Mechanics disappeared from dealers and garages from before most of us were born.
My father served a mechanical engineering apprenticeship and then worked for a Vauxhall garage before having his own garage. He would use lead weighting to repair dents and would sometimes make parts but even then a lot of what he did was to replace broken with new from the manufacturer which has always been a thing since the model T. The greed is corporate driven and that’s an unfortunate state of being that late stage capitalism has brought to us all. Advances in the tolerances and safety concerns also make shade tree mechanics a thing of the past. He collected really old motorcycles we’re talking pioneers run stuff and fabricating parts for these was often the only way to keep them running. Technicians are much needed and skilled but often the punchbag for us who suffer large eye watering invoices. Just my thoughts and no way are they cannon. Be well.
The VW specialist I used to go to for years had two Polish lads , both VW trained, and they were brilliant, proper mechanics but they went home after Brexshit. Very much our loss, and the garage owner who has since retired and sold out to a couple of muppets who couldn't even do an oil change properly.
Just an update - went to Tamworth Transporters HQ this week and Martin inspected my so called leak.
I don’t have one. He cleaned the melted grease off !
Saved me £703 at the lying b*****ds dealership, or get this - £90 at my nephews business, for the same job.
I will NEVER use the main dealer again.
I don’t have one. He cleaned the melted grease off !
Saved me £703 at the lying b*****ds dealership, or get this - £90 at my nephews business, for the same job.
I will NEVER use the main dealer again.
Just had a full service 49000 miles mine needed new front pads , service at my local independent
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