Hi there, I do love our van... it's a Revolution Ricos we had custom converted. It was delivered to us without being MOT'd. That was a rather big gripe! EML with an Adblue range drop as well!
There were delays, meaning that we could not go collect and have a handover. Warning signs should have been noted - their recommended finance company would not work with them they told us... signs they were in trouble?
The sales process with Andy was excellent; but aftercare was woeful and Jonathan is/was clueless about good customer service - delays, broken promises etc. On receipt, we couldn't drive it - it had to go back for MOT and to fix an EML caused by the Adblue system... it wasn't fixed and in the end I took it to a local garage here and had Adblue software deleted, had a remap, and had a new battery fitted under the hood.
It now runs really well, the electricals are fine though we do have some issues when on hookup with the touch LEDs randomly turning themselves on and off. We've camped out in it a fair bit and after a few runs the diesel heater is also much better than it was to begin with.
I cannot fault the conversion really - it's good quality and the garages I've had it into have said as much. However, a lack of handover and them going bust was challenging. I've heard they were still taking deposits up to the very end and that these will unlikely be recovered. As it is, we were 'lucky' getting the van back probably a fortnight before I heard they went bust.
I think Andy and Jonathan will pop up again in some form - best to avoid. 9 liquidated businesses I think?