Tailgate fob button stopped working

[Dannyb6467]

Evening folks.
Got a 20 plate T6.1 with electric tailgate. The fob button has been opening and closing the tailgate fine until today. Pressing the button nothing happens apart from the light on the fob flashes and the indicators on the van flash.....any ideas before I get the dealer to sort it ?
Cheers in advance.

 

[Deaky]

Parking sensors picking up an obstruction?

 

[Dannyb6467]

Ahh, such as me standing too close to it? Ill try again and report back.
Cheers.

 

[Dannyb6467]

@Deaky well done pal....sorted.
Just tried it standing about a foot away from the rear light cluster, standing at the side of the van and it wouldnt open. Moved away and hey presto it works.
Just one thing though, do you know if the fob should close the tailgate? Mine wont, even standing out of the way!

 

[Deaky]

@Deaky well done pal....sorted.
Just tried it standing about a foot away from the rear light cluster, standing at the side of the van and it wouldnt open. Moved away and hey presto it works.
Just one thing though, do you know if the fob should close the tailgate? Mine wont, even standing out of the way!

Dunno how it's set from the factory but you can certainly alter the adaptations to make it happen

 

[VioletVW]

When I spoke with a dealer in the summer he mentioned that the fob opens the tailgate buy doesn't close it. I think he pressed a button on the tailgate to get it to shut. Not sure why they haven't got that sorted, most other cars can shut boot with the fob.

 

[Dannyb6467]

Its at the dealer for a creaking seat on 5th Jan so will ask them to check. If not im sure ill be asking Deaky for assistance with VCDS.
Ta folks.