Broken springs:

[ShooglyStu]

I was under the rear of my van (T6 T28) to replace the spare wheel and I noticed what appears to be part of a broken spring at the top of the rear coil springs, on both sides. They are obviously a smaller diameter than the main springs, so what are they?
Thanks

 

[DaveD]

I was under the rear of my van (T6 T28) to replace the spare wheel and I noticed what appears to be part of a broken spring at the top of the rear coil springs, on both sides. They are obviously a smaller diameter than the main springs, so what are they?
Thanks

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View attachment 280611

The top of your spring has snapped off and the spring will have to be replaced. It's an MOT failure.
Worth checking the front ones too.

 

[Sasquatch]

They are the top coil of the spring what has broken off, still trapped in situ by pressure from the spring below,

 

[ShooglyStu]

Ok thanks, I didn't know that the spring diameter could be tapered like that.

 

[phazer]

Yes commonly known as the pigtail, happens very regularly on modern cars

 

[AdL]

So went to move my van yesterday. A loud PING from the front and found that the driver side front spring has broken. They are standard T32 springs on a 2018 camper. Three questions:

1. Would these be covered under VW extended warranty?
2. If not then how difficult is it to fit new ones myself?
3. Are there any better springs than the standard OEM? I don't want to lower the van.

Ta. For answers.

 

[phazer]

So went to move my van yesterday. A loud PING from the front and found that the driver side front spring has broken. They are standard T32 springs on a 2018 camper. Three questions:

1. Would these be covered under VW extended warranty?
2. If not then how difficult is it to fit new ones myself?
3. Are there any better springs than the standard OEM? I don't want to lower the van.

Ta. For answers.

1. Not a chance
2. Piece of cake on a T32 with the bolt on strut, provided you have decent spring compressors that aren't going to kill you
3. Talk to CRS about standard height alternatives

 

[AdL]

OK great. Will order springs and do it myself. I have compressors which seem OK. Thanks.

 

[Georgeo]

So went to move my van yesterday. A loud PING from the front and found that the driver side front spring has broken. They are standard T32 springs on a 2018 camper. Three questions:

1. Would these be covered under VW extended warranty?
2. If not then how difficult is it to fit new ones myself?
3. Are there any better springs than the standard OEM? I don't want to lower the van.

Ta. For answers.

I got my broken rear springs replaced under extended warranty at 5 years old

 

[AdL]

Spoke to VW - they say 'up to the warranty people' but 'don't see any reason that the springs are not covered'. So booked in for the driver side. I will pay for the passenger side.

 

[phazer]

Spoke to VW - they say 'up to the warranty people' but 'don't see any reason that the springs are not covered'. So booked in for the driver side. I will pay for the passenger side.

The normal response is that it's wear and tear and only manufacturing defects are covered. How many miles has your van done?

And VW would say that as your van is now booked in and they're getting paid either way

 

[AdL]

44K. It is only a leisure vehicle.

 

[phazer]

44K. It is only a leisure vehicle.

Doesn't matter what it's used for. I'd be very very surprised at that mileage if they accept it's a manufacturing defect and replace. No harm in trying of course.

 

[AdL]

So - YES the spring is covered under the extended warranty - But VW have looked at the van and there is an oil 'weep' from the crankshaft seal. Guess what - that is not covered by the extended warranty . They say it is not too bad so could be left and watched. Funny how a £200 spring is covered but a £1000 oil seal is not!

 

[phazer]

Very surprising I have to say. Shame there's another issue but better to get it done.

 

[Dellmassive]

So - YES the spring is covered under the extended warranty - But VW have looked at the van and there is an oil 'weep' from the crankshaft seal. Guess what - that is not covered by the extended warranty . They say it is not too bad so could be left and watched. Funny how a £200 spring is covered but a £1000 oil seal is not!

Yes that is very annoying and one of the bad things about the all in plan.

They say the oil leaks are not covered, and the crankshaft main seal is considered an oil leak so not covered.

It is however covered under the 3 years manufacturer warranty, and also the extended factory warranty for years 4 and 5... I know this as I had mine done during that period.

...

It's also funny you say that about the springs as I was told by my main daily garage that my rear springs weren't covered under warranty ( all-in warranty)

But by then I had a space that springs I had fitted anyway so wasn't really bothered about chasing it up.

But if I was bothered I would have called the warranty office and asked why the garage were telling me it wasn't covered as the springs are not consumable part and any failure of the spring should be covered underneath the warranty.