@Ayjay: To be honest with you, my previous van was maintained well by a friend who owned a commercial vehicle dealership, and as it was 4 years old when i bought it, it worked well. He serviced it, MOT'd and did regular oil changes, the biggest job he did was replacing the BiTurbo, a pig of a job as he put it, or words to that effect. This time around this van was registered Sep '24, and while I didnt buy it until October 25, it came with a service plan. I was informed by Fish Brothers it was on the 'extended plan' so not to worry about servicing at the moment, I chose to put it in midway at 18 months, and told them of the extended service plan, so would be grateful if that could be updated to two years. I've since found out my next service is due last year, just sheer incompetence. According to the VW app its due in 218 days, nothing adds up at all? Of course the app may take time to update, but when the service advisor cant get things right what confidence do I have in dealer servicing?@SAJO. Completely agree about the Fish Brothers (Van Centre Swindon at least). They're pretty useless but I'm not sure that there an awful lot worse than a lot of other main dealers nowadays. Going from comments on here, there might be a few good ones around but I haven't found one yet. I'm just glad that I'm no longer in warranty for my next service so I'll be going independent and hope it's a better experience.








@Dav-Tec - the above was a positive post for you...Forum comes through again . Headed off for ferry to Holland 2 nd feb 10 mins from home infotainment system started playing up , some touch screen functions not working dab wouldn’t tune, usb not loading, Mrs Vanderlust aghast at the thought of the next 3,500 miles with nothing but my sparkling wit and repartee so phoned VW told the infotainment system was faulty and would need replacing. First 2 nights in Holland in hotel before heading south. On leaving hotel van wouldn’t start with low battery. Turns out although the screen was blank the system was still on and had drained starter battery. Annoyingly it was happy to tell me it was switching off due to low voltage, horse stable door etc. Got a jump start and as we headed for Luxembourg asked Mrs Vanderlust to check which fuse I would need to pull to isolate the infotainment system which she found but also the information on how to do a soft system reset of the head unit, tried this and infotainment now back working perfectly. Info was from @Dave tec so big thanks for that especially from Mrs Vanderlust.
Now in Italian Alps at one of our favourite places for a few weeks .View attachment 317267View attachment 317268View attachment 317269
Update- the turbo had froze, from condensation overnight, it was -17 before we went to sleep, we were told it’s a common issue when it gets really cold,
this time it was the EGR causing problems, £250 later, van is running again.
Common problem in the extreme cold we were told,
@Macp - worth going? We were planning on going, didn't realise on the day price is fair bit higher - so not sure if worth going tomorrow?To the NEC Birimingham.
It was for us as we wanted to see & touch stuff, and we made a couple purchases whilst there. A heck of a lot of stunning vans to see. Apart from the usual beige stuff we noted a lot of converters we were going for the overland look.@Macp - worth going? We were planning on going, didn't realise on the day price is fair bit higher - so not sure if worth going tomorrow?
That's great thanks. Seen a couple of feeds with Crafter overland vans - but towards the £200k mark - absolute madnessIt was for us as we wanted to see & touch stuff, and we made a couple purchases whilst there. A heck of a lot of stunning vans to see. Apart from the usual beige stuff we noted a lot of converters we were going for the overland look.
Yes and I said to swmbo there is still clearly some money in this country if people are paying this sort of money.That's great thanks. Seen a couple of feeds with Crafter overland vans - but towards the £200k mark - absolute madness
It still is a lot of money.....I can remember when £200 was a lot of money.
I take my van to Dellers Garage on Hobley Drive for its service and MOT. Garage in SwindonTo Fish Brothers for a service, csustomer service shoddy at best, Wrong phone number on the paperwork and apparently its next service is due in 2025!