Motability service history

[Olletti6]

Recently bought a shuttle that is ex motability. As far as I remember, these schemes need to adhere to service history intervals. I went into VW to get a copy of the service history, but they don’t have any? Anyone know how I could access this? It’s a 20 plate that only has the online service history records.
Thanks.

 

[Argent]

They should be able to do a print out for you. It was the same with my old Kodiaq, could only get a copy of the online service record.

 

[Olletti6]

They should be able to do a print out for you. It was the same with my old Kodiaq, could only get a copy of the online service record.

Yeah I’ve been into VW to get a print out. All it said was like 1 record of service. Didn’t specify what it was, like oil change etc etc.

I’ve got the VW app, thought it might be there, but unfortunately nothing.

 

[Argent]

This is what mine looked like.

 

[Sasquatch]

Recently bought a shuttle that is ex motability. As far as I remember, these schemes need to adhere to service history intervals. I went into VW to get a copy of the service history, but they don’t have any? Anyone know how I could access this? It’s a 20 plate that only has the online service history records.
Thanks.

It might not have been done at VW.

Any authorised MB workshop can service it, including many independents.

My sisters feller had a Toyota Anus on Motability, but the nearest Toyota dealer was a good distance away so the local Alfa Romeo dealer (also a Motability garage) did the servicing to Toyota spec, and were quite happy to do so. Warranty work would have required a journey to the dealer though.

Never take it for granted that any lease vehicle, including Motability, has been serviced as it should, particularly in the second half of its lease as it nears the end of the contract. The idea they get universally service on time and exactly by the book is a fiction.

 

[Olletti6]

Yeah that would be good! Mine said nothing like that. I’ll try again.

 

[Olletti6]

It might not have been done at VW.

Any authorised MB workshop san service it, including many independents.

Is there anyway to view where it might have been done?

 

[Sasquatch]

Is there anyway to view where it might have been done?

You can ask Motability?