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extended warranty anyone?

Discussion in 'Vehicle Faults Warranty Repairs Issues & Problems' started by mopardave, 30 Aug 2016.

  1. Polzeylad

    Polzeylad Senior Member T6 Guru

    So selling a three year old van and changing to a new one is free?
    The warranty is a full factory one for £350. You sell your van at three years old with the warranty added, it'll sell far quicker.

    The old extended warranty was just insurance and total pants but this new VW one is brilliant.
    chriscroft likes this.
  2. oggie

    oggie Member

    ok then i take your point about selling a 3 year old camper with added warranty , it will sell far quicker !!
    so i may have a mind change now !!
    NO nothing is free in changing from a 3 year old camper to a new one !! THAT I CAN SEE ! , but that will be the way forward for me as from now on , change ever 3 year s
    as i did not gain nothing for holding onto my 2011 5.1 to a new one , it all runs into £4.500 take or give per year let it be 3 years or 5 years , so why wait 5 years !!!
  3. oggie

    oggie Member

    please forward me on the link for the £350 factory one !
  4. Polzeylad

    Polzeylad Senior Member T6 Guru

    You need to ask the dealer; they seem rather reluctant to offer it but I have paperwork here showing we have it; two years, 80k mileage cap (they do higher mileage ones too); I forgot VAT so it's £394.80 for two extra years.

    It needs taking out within three months: many have missed out and aren't happy!

    I take the view that if a car/van is good and reliable (I've learned that even new vehicles can be a nightmare) and does it's job well then we keep it (almost 6 years for our old BMW 335d Touring), if it's unreliable then we gat shot of it sharpish.
    I've given up on predicting depreciation; I've had "bad" depreciates fetch good money and two "bullet proof" residual cars drop like a stone.
    If this Cali turns out to be a good 'un, we'll hang onto it for a while.
    Last edited: 10 Jan 2017
  5. oggie

    oggie Member

    tks for this i will look into it can i go to any vw dealer to get it ,
  6. oggie

    oggie Member

    also could i ask about a service plan is there any good service plans out there that can be got after buying a new t6
  7. Polzeylad

    Polzeylad Senior Member T6 Guru

    Yep as far as I know; probably needs to be a commercial dealer though not a car one.
    oggie likes this.
  8. Polzeylad

    Polzeylad Senior Member T6 Guru

    IMO they need so little servicing that I'm not worried about one; expensive to buy but cheap to run (tax, insurance, servicing) once you've bought one.
  9. Pauly

    Pauly Senior Member VCDS User Admin Moderator

    Have a look here for info of extended warranty, its a copy of the VW brochure

    Service plans are available from VW and work out much cheaper than the price of paying as you go but only really save money if you own vehicle for a few years but again the service plan is transferred with vehicle so a good selling point but a little pricey if your not going to utilise it
    oggie likes this.
  10. StudleyGlass

    StudleyGlass 150 DSG Kombi Highline VCDS User Moderator VIP Member T6 Legend

    Thats the extended 2 years warranty sorted. I am amazed that the dealers dont offer it, they had never done one before "SO THEY SAY" they dont bother telling any one about it anyway ! poor really :unsure:
    T6 Dave's Dad, carlg and Nickdaw like this.
  11. oggie

    oggie Member

    Me also. Got it sorted today for the exta 2 years , i hope it will sell the camper better after i go to sell it. After 3 years period. Tks guys for keep ing me updated on this
  12. mopardave

    mopardave 150 Kombi Manual VIP Member T6 Guru

    When I started this thread, I never thought for a minute that it was such an issue.....I can't believe the dealers aren't trying to flog it with every sale?! I love my Kombi but I've come to the conclusion that a large percentage of dealers/sales staff don't know the product they are selling! From memory, I'd read about it and asked the salesman about it.......it wasn't offered. In fairness, when I mentioned it, he knew all about it and was able to answer all my questions. What is it with VW that they treat their customers, almost with contempt.......you'd have thought they'd be bending over backwards right now?!:unsure:
  13. chriscroft

    chriscroft 12 years of VW T 'ing VIP Member T6 Legend

    I don't think it is lack of dealer knowledge that stops them mentioning the service package or 5 year warranted,; it is the loss of future profit that stops them.

    As i understand it, the VW dealers business model relates around the whole of the garages overhead being paid for by the service/spare parts department costs. And just the sales people costs being paid for from new vehicle sales; and the dealers profit coming from used vehicle sales. I was told this by a chap who used to own a VW franchise.

    The big costs being the garage it's self rates/building rent/fit out/garage tools etc. When a garage refits the costs can be £1m+++++.

    So the dealers financial model is damaged significantly by 2 years extra warrante, and the service package (4 services which could equal 8 years), i.e. you do not pay for any basic servicing until year 10.

    Yes they get the few hundred quid upfront when you buy the package(s), but how much of that goes to VW UK? But the loss of future revenue is huge. A single failed electrical module, with diagnosis and vat can cost £500ish, that is a lot of lost income(profit) for the dealer. When the dealer does year 4-5 warrante work, I wonder what the hourly rate that VW pays the dealers for this work. The parts will be supplied by VW(UK), so no dealer margin there; and VW(UK) will probably pay the dealer against a fix price for work items, which equates to £30/hr v the £90/hr we would pay the dealer for the same work.

    I think the reason that have these 2 packages, is to make them competitive against other brands, i.e. VW(UK) want the sale; but for a lot of us on this forum it is a VW van or go home; so VW(UK) already have our sale, but for a small fleet operator they may happily switch to Another brand over the service/warrantee packages.

    So I think that is way these things are available, but not always mentioned; when we go into the garage most of the chat is about options and specs etc, when small fleet people go in, it is more about whole life costs, unexpected bills etc etc, and I would think these packages are mentioned early doors to these type of people.
    oceanromeo and StudleyGlass like this.
  14. oggie

    oggie Member

    hi guys could you advise me on on this !!is this a good plan with vw for my first service at 10,000 miles and next one at 20,000 , or is there a better way ,, i guess the price says its near £400 for both service

  15. mopardave

    mopardave 150 Kombi Manual VIP Member T6 Guru

    Yeh, that all makes sense. My salesman......who I actually rated, said the service package wouldn't really benefit me because of my low mileage.....so I didn't bother with it......whereas it was a no brainer on my wife's mini. I'll be doing my own intermediate oil changes at 12 months (mileage should be around 7 to 8000). So, I just went for the extended warranty.
  16. Bill4750

    Bill4750 Member VIP Member T6 Pro

    Extended warranty Australia, waiting on a March/April Delivery, my local “Stealer” quoted me $3300 AUD (£1900) for an extra 2years unlimited Km warranty seems abhorrent in comparison to what is offered in the UK, anyone in Australia care to share what they have paid or been quoted ?
  17. Polzeylad

    Polzeylad Senior Member T6 Guru

    Sounds like the old insured warranty they offered here.
    £1600 a year,£2500 per claim limit. I was offered it for free after non stop issues with our T5.1 California but refused and insisted on a proper factory warranty extension; they agreed.

    The T6 one is a proper warranty not tarted up Insurance.
    Bill4750 likes this.

    VWROBERT Senior Member T6 Pro

    Hi I am thinking of taking it up. Mine 4 weeks old and had an issue already so I am thinking it could be a £329 well spent. I have bought the vehicle of a 3 year pcp, not sure if I will be handing it back yet, will have to see how reliable it is before I commit to keeping it.
  19. dubhead

    dubhead Member

    Hi guys,

    Question for those of you that have the extended warranty...did you receive anything in writing or verification of it? As I extended it in the day of purchase but till now have not heard or received anything as confirmation and the van is 1yr old in May.

    Thanks in advance!
  20. StudleyGlass

    StudleyGlass 150 DSG Kombi Highline VCDS User Moderator VIP Member T6 Legend

    I asked this when i took mine out and was told no its on the system o_O. Got the invoice so any problems that is proof i suppose but hopefully we dont need it ;)
    dubhead likes this.

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