Ecoflow Delta 3 charging issue

[Sackmycook]

My Ecoflow Delta 3 refuses to charge higher than about 37w when plugged in a Jackery 100w solar panel with an Xt60i adapter. Any ideas ?
I'm thinking maybe Jackery and Ecoflow stuff is not interchange to a certain extent.
The jackery car charging cable is also giving no input to the Ecoflow when driving

 

[Sackmycook]

Looks like its Jackery panel is dying......!
And the never used car cable is also dead

 

[Drive Wayne]

Looks like its Jackery panel is dying......!
And the never used car cable is also dead

You should call into Summer Camp on your way back from Norfolk, I'll be there until Tuesday, try your Ecoflow with my renogy panels and xt60 lead.
It's virtually a straight line from where you are via Stourport, to back up North!

 

[Kev.O]

Looks like its Jackery panel is dying......!
And the never used car cable is also dead

Interestingly I’ve been speaking with Jackery customer service as my 200w Solar Saga panel is producing 106w on a perfect summer’s day at midday. I’ve had to take photos and videos to confirm this. I’m awaiting a response from them.
Did you buy direct as you get a 3 year warranty, if via a retailer you get 2 years?

 

[Sackmycook]

Interestingly I’ve been speaking with Jackery customer service as my 200w Solar Saga panel is producing 106w on a perfect summer’s day at midday. I’ve had to take photos and videos to confirm this. I’m awaiting a response from them.
Did you buy direct as you get a 3 year warranty, if via a retailer you get 2 years?

No, bought used from another Forum member. Did some testing by covering g sections of it and it doesn't seem to effect any particular side or area. Just about 50% of what I'd expect and had previously.
I've had it on the vehicle dash for a few months so might have damaged it on the curved surface...?

 

[Kev.O]

Mine is the same, each square drops the same amount, maybe something wrong with the internal components.
I’ll keep you posted and let you know what they say.