Right , this is going to be a bit like war and peace so I'll crack on.
My van needs to be refrigerated for work so after looking around numerous options I decided on going for a under chassis conversion with COOLKIT, who are based in Burnley, Lancashire.
The conversion was to cost the best part of £5000, and part of the deal was that they hired me a refrigerated vehicle which was a brand new Renault trafic.
The one thing I stipulated was that the control display ( which shows the temperature in back) was not to be placed on the dash at all but to be placed in the headlining cubby hole.
Long story short, van is now 2 weeks over due, due to the Italian factory where the refrigeration unit is coming from shutting down for a week without telling anyone !!!!!!
The Renault trafic that they lent me broke down on Tuesday ( yes the top pipe for the coolant split, releasing the coolant all over the engine bay, this was followed by an hours wait for the RAC followed by being towed to Liverpool Renault who then informed me that they couldn't even look at the van until Monday !!!! Renault at its finest.....
So had to continue deliveries in wife's BMW ( not the best )
So after sending a very well worded email explaining all the false promises, delivery dates, reasons for failure the placing of the display on the dash ( yes they placed it on the dash) , it has since been removed and put where I requested and the dash part replaced ( where the lighter is) they offered me as a goodwill gesture free delivery of the van and a full tank of fuel !!!!!
I explained that the taxi's I had to get from Renault to my wife's work, and subsequent ones for wife to take kids to school and to get to and from work while I use her car cost more than this alone......
End result is delivery of van tomorrow, full tank of fuel and £300 off conversion....
Just please be aware if anyone else thinking of this company ....
My van needs to be refrigerated for work so after looking around numerous options I decided on going for a under chassis conversion with COOLKIT, who are based in Burnley, Lancashire.
The conversion was to cost the best part of £5000, and part of the deal was that they hired me a refrigerated vehicle which was a brand new Renault trafic.
The one thing I stipulated was that the control display ( which shows the temperature in back) was not to be placed on the dash at all but to be placed in the headlining cubby hole.
Long story short, van is now 2 weeks over due, due to the Italian factory where the refrigeration unit is coming from shutting down for a week without telling anyone !!!!!!
The Renault trafic that they lent me broke down on Tuesday ( yes the top pipe for the coolant split, releasing the coolant all over the engine bay, this was followed by an hours wait for the RAC followed by being towed to Liverpool Renault who then informed me that they couldn't even look at the van until Monday !!!! Renault at its finest.....
So had to continue deliveries in wife's BMW ( not the best )
So after sending a very well worded email explaining all the false promises, delivery dates, reasons for failure the placing of the display on the dash ( yes they placed it on the dash) , it has since been removed and put where I requested and the dash part replaced ( where the lighter is) they offered me as a goodwill gesture free delivery of the van and a full tank of fuel !!!!!
I explained that the taxi's I had to get from Renault to my wife's work, and subsequent ones for wife to take kids to school and to get to and from work while I use her car cost more than this alone......
End result is delivery of van tomorrow, full tank of fuel and £300 off conversion....
Just please be aware if anyone else thinking of this company ....
