Bike too long for genuine rack

[Pdrew_t5.1]

Hi I have recently picked up a used genuine VW bike rack for my tailgate t5.1. I have just noticed they the wheel base of my bike is much greater than the distance between the 2 ratchet straps. Both wheels fit nicely in the runners but the straps are nowhere near. Has anyone got any solutions for this issue.
Thanks for any help

 

[CJW]

I assume you’ve worked out that the straps move? Pinch them and slide.

 

[Pdrew_t5.1]

I don't think it's that type. There are 3 different positioned slots for the webbing type ratchet strap. It's not like the plastic ratchet type like you would get on Thule

 

[CJW]

Sorry then, I can’t help - mine is genuine VW and haven’t seen any other types. Hopefully someone else is familiar with it.

 

[huw169]

Picture?

 

[Pdrew_t5.1]

It's like this

 

[CJW]

Perhaps just one wheel needs to be secured through the section, and the other strap can just go around the section?

 

[Pauly]

Yeah, the straps should be long enough to go all the way around the bars, the three little slots just hold the straps in place when not in use, i dont see them as necessary and used to carry a bike without using them